Consumer Experience (CX) Design Lead, will partake and drive to realize the vision and responsibility of providing the world-class user experiences and leading product design delivery globally for Sanofi products and ecosystem. You will partner with Product and Engineering teams to develop amazing user experiences. In this role, you will play a key strategic role in helping drive the future of Sanofi CX. You will collaborate with research, product, and engineering partners across the organization to build consumer-focused design solutions at scale while cultivating a culture of user-centric design. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of ambiguity. Top notch Product Design skills/capabilities, Human-Centered Design process and methodologies, a must.
Responsibilities
Additional design skills in related fields, including filmmaking, motion design, multimedia design is a plus
Collaborate with key stakeholders to define product design and experience for Sanofi Digital including continual improvement and innovation
Lead, evangelize and share best practices in striving to achieve “Sanofi One Experience and Design”
Define and apply user-centric design measurement criteria and test to ensure the User Experience delivers positive results
Drive and document product design standards and patterns across products systemically
Collaborate with team on process improvements and tool implementation to support those processes.
Develop, implement, and shepherd continuous customer relationships and UX and Design opportunities
Key Qualifications
Bachelor's degree or equivalent work experience in Design, HCI or related field. Master’s degree in relevant field a plus
10+ years of experience creating strategy and designing products.
Familiarity with pharma/health technology is a plus.
Mastery of design and prototyping tools such as Figma, Miro, Adobe creative suite and other design tools
Expert knowledge and experience with Design Systems and all various platforms human interface guidelines: iOS, Android, LMS and connected platforms Ability to lead and manage multiple projects and an ability to prioritize and organize to meet tasks and deadlines Experience sketching, concept creation and wireframing, producing IA, sitemaps and user flows, with tap able/clickable rapid design prototypes Deep understanding of web technologies such HTML, CSS and JavaScript Excellent verbal and written communication skills with Excellent communication skills with the ability to listen, articulate positions, and advocate designs. Must be a vibrant and engaging communicator who can present concepts and ideas to all levels of the company
Advanced Product Design skills and Human-Centered design methods in practice that meet user needs and business goals
Demonstrated ability to navigate complex problems in developing holistic solutions for product and its UX ecosystems
Dynamic design portfolio that shows your design process, and shipped products is a must
Experience with iterative design sprints and lean, Agile development processDesired traits
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
As part of its diversity commitment, Sanofi is welcoming and integrating people with disabilities.
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Saint-Germain-en-Laye