Job Summary

The Quality Engineer is a member of the Quality Team with primary responsibilities for ensuring the quality and airworthiness of components and repairs carried out at the repair station (MRO). The role involves the development, management, and communication of quality assurance methodologies to ensure compliance with all applicable regulatory requirements, with a key focus on FAA coordination and PMA-related regulatory documentation and compliance activities.

Essential Job Functions

• Serve as a primary quality point of contact with the FAA and other regulatory authorities for Part 145 activities, audits, surveillance, conformity inspections, and regulatory inquiries
• Lead preparation, review, and maintenance of FAA regulatory documentation, with particular emphasis on PMA-related documentation, data substantiation, conformity records, and approval support as applicable to MRO operations
• Coordinate directly with FAA inspectors on quality and airworthiness matters, including audit preparation, corrective action responses, finding closure, and ongoing regulatory compliance
• Ensure PMA-related activities comply with applicable CFRs, FAA guidance, and internal quality management system requirements.
• Collaborate with various functions to ensure quality standards are established and adhered to on all processes, programs, maintenance/repair and throughout the supply chain.
• Use knowledge of electronic components, mechanical components and material used for production/repair of hardware to assess compliance with program requirements, contract, and engineering documentation
• Design and analyze quality inspection and testing processes, conduct quality assurance audits
• Ensure that corrective measures meet acceptable quality and reliability standards and that documentation is compliant with requirements and perform follow-up verification for effectiveness of corrective measures.
• Conduct comprehensive root cause/corrective action on nonconformities; participate in Continuous Improvement activities
• Perform customer interface and manage flow down of customer requirements
• Manage customer satisfaction from the quality perspective
• Approve manufacturing/repair documents & support all aspects of repair station quality
• Liaise with the internal/external organizations/customers on quality issues and corrective actions
• Collect and analyze data, and generate technical reports and presentations
• Responsible for data integrity and process conformance to regulatory bodies like the FAA (Part 145), EASA (Part 145), and CAAC, as well as customer requirements and internal quality management systems (e.g., AS9100, AS9110).
• Interface with the FAA, third party regulators and other regulatory agencies during audits and address quality-related topics or issues.
• Other responsibilities as assigned by supervisor.

Required Competencies, Education/Experience:
• Bachelor's degree from an accredited institution in engineering, statistics, quality or a related field
• A minimum of 5 years of experience in Quality or Engineering within an FAA/EASA regulated environment, with a preference for MRO operations experience
• Demonstrated experience serving as a primary interface with the FAA and supporting regulatory audits, surveillance, and findings closure
• Experience preparing, reviewing, or supporting PMA documentation and regulatory data strongly preferred
• Must be authorized to work in the United States without company sponsorship
• This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. citizen, U.S. permanent resident (i.e. green card holder), political asylee or refugee

Knowledge, Skills, and Abilities

• AS9100, AS9110, ISO9001, FAA, EASA, CAAC, Mil-Std working knowledge
• Knowledge and experience in Safety Management Systems, APQP, Quality Auditing, Human Factors, First Article Inspections and Counterfeit Parts prevention
• Thorough working knowledge with Lean Manufacturing, Kaizen Events, and Continuous Improvement, SPC, and Six Sigma methodologies
• Experience with problem solving methodology such as 5-why, A3 and 8D
• Knowledge of manufacturing structures, varied processes, operating practices, and operating budgets.
• Experience managing several projects simultaneously
• SAP experience a plus

Leadership Skills / Management Skills / Personal Skills
• Effective communication and collaboration skills