Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. 

Job Description

The Product Manager helps develop, manage, and support the product roadmaps for Quadient. This includes strong business, technical and strategic positioning and messaging as well as assisting in all functions related to product requirements management, governance, and product launch.

The Product Manager is a vital link between Product Management, customers, marketing, engineering, sales and support teams to ensure the strategy of Quadient is implemented and lived in the designed products and features. This calls for a high degree of integrity and dedication towards Quadient and the assigned responsibilities.

Your role in our future:

• Manage the product management lifecycle
• Establish the product direction, budgets through initiatives
• Define releases, epics / features
• Evaluate product requests / ideas from internal and external sources
• Prioritize features
• Build and share strategic roadmaps
• Analyze product performance, market penetration and report on progress
• Engage with customers, prospects and others in the market to understand needs, position our capabilities, and be the market-facing driver of the product roadmap
• Work closely with Engineering during release planning and delivery and making any adjustments to the plan that are needed
• Develop and maintain user personas and scenarios
• Internal stakeholders –technical product management, engineering, UI/UX, product marketing, marketing, customer success, partner groups, legal, leadership
• External stakeholders – customers, end users, partners
• Communicate out the product strategy, roadmap plans to align product & company strategy
• Work closely with Product Marketing Management
• Provide inputs for the development of GTM (go-to-market) plans and assets
• Work closely with the Education Center & Engineering
• On a regular basis provide internal enablement to customer field teams
• Plan pre-launch activities, follow-up activities and on-going market support
• Assist in the development of GTM plans & marketing materials
• Support tradeshows, webinars, and internal and external events as a presenter and subject matter expert

Your profile

• Minimum 5 years’ experience in a similar function in the Software industry with a focus in customer communications, CRM, digital experience, analytics, and/or BPM

• Or Minimum 5 years’ experience in a similar function in Software industry with a focus in SaaS, data/content analytics, digital experience, CRM, or marketing automation
• Hands on experience with managing the entire product lifecycle and product roadmaps
• In-depth knowledge of the customer communication market, customer experience management market, competitive solutions and general market conditions and trends is a plus
• In depth knowledge of Product Management Lifecycle Management from business case development through to roadmap delivery. Hands on experience with product management tools such as Aha is a plus
• Strong business acumen and technology awareness
• Demonstrated success in working within a cross-functional environment. Ability to effectively collaborate, influence, and persuade
• Solid knowledge and understanding of marketing concepts and strategies as well as customer’s needs
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer
• Self-motivated to work both independently and collaboratively with global team members
• Fluent in written and spoken English
• Degree in Computer Science, Engineering, Economics, Marketing or related discipline preferred
• A proven ability to analyze complex data, translate insights into actionable strategies, and prioritize initiatives for maximum business impact is essential.
• Strong organizational skills and the capacity to manage multiple projects in a dynamic environment are key.
• The ideal candidate brings a passion for innovation and continuous improvement, leveraging feedback and emerging trends to inform decision-making and drive the evolution of products

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. 

Additional Information

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.