Engagement Manager - Delivery Lead

Engagement Manager - Delivery Lead

  • 10, Rue Auber, Paris, 75009
  • Permanent contract 
    Occasional remote
    Education: Not specified
    Experience: Not specified

    Who are they?

    Qantev is an AI company that helps health insurers deliver better healthcare to their members.

    They do that by leveraging insurers’ historical health claims data and by applying machine learning and optimisation to predict and enhance patient journeys. Our software impacts the lives of millions of people across the world, transforming the insurance industry from within.

    They are backed by top European investors and industry leaders, and have customers all across the world (Europe, USA, LATAM, Asia and the Middle East).

    They are a growing team of talented, enthusiastic, and diverse professionals from more than 20 different countries and cultures. This fast paced environment will provide you with an unparalleled opportunity for ownership and growth within the company.

    In the engagement team, you will serve as the foundation of client connections. Assuming the role of an engagement manager, you’ll foresee potential challenges, engage with both outside and internal stakeholders, create and oversee implementation strategies, lead the execution of project plans, and aid in recognizing client requirements.

    Job description

    What would you be doing

    • Directly manage the delivery, implementation and success of our largest customers projects, with cross-functional support from internal teams (Product, Data Science, Engineering & Sales)

    • Design bespoke business strategies to solve large corporate challenges using AI solutions

    • Own the transition from solution deployment to production to ensure scalability by leveraging agile tools and methodologies

    • Contribute in different stages of the project lifecycle (project methodology, SoW, business case development, etc.)

    • Manage client relationships from the C-suite to daily users of the solution while working in collaboration with them

    • Provide guidance to specific clients’ business transformation initiatives and requirements to enable their adoption of Qantev’s AI driven solutions

    • Collaborate with the Sales team identifying opportunities for cross-selling, scoping clients’ needs and increasing market understanding

    • Feed customer and market insights back to the rest of the company, to help design the next generation of AI products

    • Think critically about engagement practice processes and strategic frameworks, drive continuous improvement

    • Become an expert - and evangelist for – Qantev’s technologies and the capabilities of machine learning

    Preferred experience

    What you need to succeed

    • +5 years of experience in top consultancy firm, knowledge of the insurance industry is a plus

    • Experience in project management and/or implementation of data, IT and/or SaaS projects

    • Fluency in English is a must. Additional languages are a plus (Chinese, Thai, Japanese).

    • Communicate effectively with both internal and external audiences, including large clients and senior executives

    • Comfortable working in a fast-paced environment (scale-ups)

    • Ability to work autonomously and take ownership of complex implementation projects

    • Have a keen eye for clear & comprehensive corporate presentations, you need to strive for excellence

    • Endowed with a great sense of humor and ready to collaborate with teammates

    Benefits of working at Qantev

    You’ll join a highly skilled and motivated team that is willing to share their knowledge and passion for advanced data science, machine learning and computer science. Develop a deep understanding of the health insurance industry while working with large corporations from all around the world. In addition to this we provide:

    • Competitive compensation & Equity stake in the company

    • Take part in scaling a global tech start-up

    • 35 days of paid holidays

    • Relocation support

    • Beautiful office in the heart of the 9th arrondissement of Paris

    • Free cafeteria with fresh fruit, drinks and snacks

    • Annual company off-site

    • Brand new Macbook

    • Excellent health insurance (including possibility of family coverage)

    • Daily lunch vouchers

    • Navigo reimbursement

    Recruitment process

    • Screening Interview

    • Interview with Engagement

    • On site Case Study interview

    • Final interview with CEO


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