Head of B2C Marketing

Permanent contract
Paris
A few days at home
Salary: €90K+

Onoff
Onoff

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Questions and answers about the job

The position

Job description

Onoff is a European neo-telecom and SaaS company reinventing how people communicate.

We operate consumer-grade apps built on real telecom infrastructure, blending software velocity with carrier-level reliability.

Founded by Taïg Khris, with teams in Paris and Tallinn, Onoff runs multiple live B2C products and is entering a new scale phase with Onoff Mobile and a reinforced consumer monetization strategy.

The role

As Head of Marketing B2C, you own consumer growth, brand, and app monetization.

You are accountable for how Onoff’s consumer apps are:

  • Positioned

  • Understood

  • Adopted

  • Monetized

This is a senior product-selling role, not just a marketing role.

Your job is to turn app features into revenue, and usage into long-term subscriptions.

You sit at the intersection of product, brand, growth, and lifecycle, with clear responsibility on commercial impact.

Key responsibilities

1. Consumer positioning & product value narrative

  • Own the B2C value proposition across all consumer apps

  • Define use cases, differentiation, and “why Onoff” vs alternatives

  • Translate complex telecom and product features into simple consumer benefits

  • Build messaging that sells:

    • In ads

    • In app stores

    • On the website

    • Inside the product (paywalls, upsell, feature discovery)

2. App product selling & monetization strategy

  • Own how Onoff’s apps sell themselves:

    • Pricing presentation

    • Subscription framing

    • Feature packaging

    • Upgrade paths

  • Define and optimize:

    • Free → paid conversion mechanics

    • Trials, freemium logic, and paywalls

    • Cross-sell / upsell between B2C products

  • Work closely with Product on:

    • Monetization experiments

    • Feature prioritization with revenue impact

    • Launching monetizable features with clear value perception

You are expected to understand and challenge product choices from a consumer and revenue standpoint.

3. Full-funnel B2C growth

  • Own the full B2C funnel:

    • Acquisition → activation → engagement → retention → monetization

  • Partner with the Acquisition Lead on paid channels while owning:

    • Messaging

    • Creative direction

    • Funnel logic

  • Develop scalable organic levers:

    • ASO (store visibility + conversion)

    • Referral mechanics

    • Partnerships

    • Community / PR / influencers when relevant

4. Brand & consumer trust

  • Build a strong, premium, and trustworthy European consumer brand

  • Ensure consistency across products, markets, and channels

  • Own consumer-facing storytelling and communication strategy

  • Make Onoff feel:

    • Simple

    • Reliable

    • Modern

    • Worth paying for

5. Lifecycle & CRM-led revenue growth

  • Own lifecycle strategy with a commercial mindset:

    • Onboarding that drives activation

    • Messaging that leads to paid conversion

    • Retention and win-back programs that protect LTV

  • Build segmentation and personalization frameworks

  • Drive measurable impact on:

    • Conversion rate

    • Retention

    • ARPU / LTV

6. Product × Marketing execution

  • Work tightly with Product and Design to:

    • Bring consumer insights into the roadmap

    • Ensure features are understandable and sellable

  • Own app store performance:

    • ASO

    • Ratings & reviews

    • Store visuals and copy

  • Ensure consistency between:

    • App stores

    • Website

    • In-app messaging

    • CRM

7. Metrics, experiments & operating cadence

  • Define and own B2C success metrics:

    • Activation

    • Conversion to paid

    • Retention

    • ARPU / LTV

  • Run a disciplined experimentation loop:

    • Hypothesis

    • Test

    • Learn

    • Scale or kill

8. Team & partners

  • Lead the B2C marketing team and external partners

  • Cover brand, content, lifecycle, PR, and product marketing

  • Ensure execution excellence with clear priorities and measurable outcomes

First 6–12 months priorities

  • Clarify and unify B2C positioning across all consumer apps

  • Improve app store conversion and subscription framing

  • Strengthen onboarding and activation to drive paid conversion

  • Launch a repeatable GTM and monetization playbook for new features

  • Build sustainable growth and revenue loops (ASO, lifecycle, referrals)

Ideal profile

  • 8–12+ years in B2C app / subscription marketing

  • Strong expertise in:

  • App product marketing

  • Monetization & subscription models

  • Lifecycle and retention growth

  • Proven ability to sell digital products, not just acquire users

  • Data-driven, but with strong product and consumer intuition

  • Fluent in English and French

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