Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

VPC Operations Specialist - Vehicle Processing Center 
Location: Flexibility to travel between Zeebrugge and Antwerp

Your responsibilities
The Vehicle Preparation Center (VPC) in Zeebrugge serves as the first stop for new vehicles destined for dealerships/points of sale throughout Europe. Vehicles will be unloaded from vessels, inspected, completed with accessories, where necessary repaired, loaded on trucks and trains to be shipped to their point of sales across Europe. For this, we need a responsible person to manage the vehicles distribution yards prior to delivery to the European markets’ end customers.

•Support to manage the operations of the Zeebrugge + Antwerp yard for the European distribution of new vehicles and collaborate with the car-handling service provider on activities such as unloading and loading, tallying, transportation within the port area, and other related activities.
•You support service activities such as vehicle inspections, installation of accessories, Pre-Delivery Inspection (PDI), factory campaigns and vehicle repairs.
•You evaluate vehicle damages, provide accurate problem descriptions to stakeholders on-site and the company.
•You assess reworks performed by repair service workshop and continuous improvement, streamline and update workflows, inspection and work instructions are also part of your responsibilities.
• You act as the one-point-of-contact for the company in Zeebrugge and grow into a proactive intermediary between manufacturer, Europe organisation and partners at the port.
•Review and pre-approve repairs done under warranty
•Ensure correct steering of technical issues with vehicles (parts ordering, Flying Doctor support, regular status update to stakeholders)
•You will become familiar and comply with the port’s standards, customs, usages and regulations.

What you bring along
•You have good self-management skills with a structured, lean and value-focused workstyle.
•Reliability and trustworthiness, accountability combined with effective decision-making skills.
•Good time management skills: avoiding distractions and maintaining focus.
•A systematic approach: be fact and data-driven, enjoy analysing, and solving problems with the help of others.
•We require diplomacy, perseverance and stress resistance in this position.
•You enjoy working internationally and in remote teams and projects.
• You are eager to work with all-electrical cars.
•High proficiency in English. Dutch, Flemish advantageous, other European languages are welcome.
• You are happy to travel occasionally to EU HQ

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimisation & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognised for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.