Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

The Training Administration Specialist serves as the primary contact for dealer networks in matters related to aftersales training. The role represents the regional training centre and contributes to the development and coordination of the training management system across multiple countries, including Poland, Lithuania, Latvia, Estonia, and Ukraine.

• Publication and communication of training in combination with resource reservation (room, trainers, training facility, meals, etc.)
• Monitoring the competences of dealer network employees and participation in building and planning the training offer adequately to market demand
• Conducting ongoing communication and support of the service network in the field of operating the IWA training management system – Poland, Lithuania, Latvia, Estonia and Ukraine in an extended scope (due to communication capabilities)
• Reception of training participants and organization of supplies for the Training Center
• Monitoring of KPIs defined by the local and central organization, including the preparation of reports on day-to-day activities
• Cooperation with the central training organization in Turin in the field of administrative duties and with individual departments of the regional organization to build a coherent policy for dealer network competence development
• Operating the invoicing system in relation to the services provided
• Translation of materials to support the Ukrainian market
• Servicing external entities interested in the training offer and cooperation with external training providers

Working pattern

• Salary is up to gross 1800 EUR monthly
• Office Location: Warsaw
• Hybrid working method 
• Permanent position
• 40 hours weekly

• Native Polish and Fluent English both written and spoken (Additional language as Ukrainian, Russian, Lithuanian, Estonian a plus
• Highly developed communication and interpersonal skills
• Ability to work in a team
• Very good work organization and independence in operation
• Showing initiative and active participation in tasks and projects
• Knowledge of the MS Office package (MS WORD, MS, Excel MS Power Point, Outlook)
• Bachelor’s Degree or equivalent work experience
• Previous experience in experience in the commercial vehicle segment • experience in conducting training is a plus

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.