Company Description

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

https://www.msxi.com/en/

Job Description

This position is responsible for the development and production of all aspects of technical information. The content to be developed includes but is not limited to the following: operation instructions, graphics, warnings, cautions and quality reviews.  Develop efficient, concise, and technically accurate operation instructions for our OEM client that will ultimately provide the necessary information end-user operators.

Responsibilities

• Accurately research and technical information instructions using client & engineering source data and supplied information.
• Follow current development procedures and processes.
• Document open issues and follow through on resolution and inclusion.
• Utilize procedures, records, tools, equipment, facilities, others as appropriate
• Provide updated project information relating to project schedules, scope of content and project changes
• Develop and maintain strong relationships with the subject matter experts the client identifies.
• Follow-up on all client feedback with tracking, edit revisions, meetings minutes, task lists, etc and ensure the feedback is addressed in the manner consistent with the client expectations.

Skills Required

• Solid understanding of authoring tools and editors (SGML/XML/DITA)
• Experienced in developing structured/technical content development with an automotive influence
• Experience working under strict timelines and schedules
• Excellent written and oral communications skills
• Effective attention to detail and follow-through methods
• Working knowledge of Microsoft Word, Excel and Outlook.
• Working knowledge of Adobe Acrobat and Photoshop or other similar software.
• Positive Attitude and teamwork attributes
• Effective work and task organizational skills

BA/BS or equivalent professional experience in content development and technical writing preferred.  Approximately 3-5 years of related experience in development of structured technical content.

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.