Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Area Sales Manager is responsible for Customer Service sales development, driving the business to achieve the target in terms of products and services aftermarket sales.  He/she manages the business with the objectives of growing the penetration liaising with dealers and customers.

Key activities and responsibilities:

• • Achieve quarterly and yearly sales targets in turnover and margin for his/her area.
  • Explain, share and sign with dealers the yearly Contract
  • Provide to dealer’s regular follow-up on results and manage incentive programs to guarantee results in line with targets.
  • Analyse sales trends and share KPI with dealers (sell-in, sell-out, stock management, performance by commodity and by channel, competitor benchmark.
  • Build and follow-up, together with dealers, sales & marketing action plans to develop parts and service business for each sales channel of the dealer (starting from the assessment of the business potential of dealer area up to the definition of a customer prospecting plan).
  • Take the ownership for all sales opportunities and issues identified by dealers with strong focus on incremental business.
  • Coach and support dealer aftermarket sales force monitoring their visit plan and building with them a customized action plan (weekly business calls and monthly meetings with dealer parts manager and the dealer salesforce).
  • Schedule visits to dealers, sub-dealers, workshops and local OEMs with a regular calendar.
  • Provide regular sales forecasts to the management identifying risks/opportunities and deviations from the plan, explaining causals and finding alternative plans to achieve target.
  • Contributing to understand competitive positioning and providing input for future product needs as well as industrial footprint to meet customer’s demand.

Skills:

• Organization: Keeps track of projects, tasks and important information; Meets deadlines and carries out duties effeciently and effectively.
• Time Management: Efficiently manages schedules and deadlines, while remaining flexible to short-notice or ad-hoc requests from senior management. Efficiently plans and organizes tasks while working independently. Manages multiple priorities, and delivers results on time.
• Communication: Has strong verbal and written communication skills to convey ideas and strategies; Updates clearly to both internal teams and external stakeholders.
• Computer Literacy: Can operate within the full Microsoft Office application, including PowerPoint, Word, and Excel.
• Self-Motivated: A self-starter; seeks feedback on ways to increase performance; takes advantage of opportunities to build new skills and capabilities.
• Strong Analytic Skills: Collects, interprets, and analyzes data to extract valuable insights and trends. Measures effectiveness and makes data-driven recommendations for improvement.

Experience: 

• • Engineering or Economical Degree (or equivalent title)
  • Powertrain product knowledge
  • Business development in the Parts industry
  • Experience in similar roles (knowledge of finance, credit risk control, international business rules and procedures)
  • Build Customer relationship and Deliver Customer Satisfaction
  • Leadership and self-confidence

Knowledge: 

• Good Automotive, Agricultural and Marine Aftersales knowledge
• Knowledge of sell and negotiation techniques
  • Logical approach to Problem Solving
  • Languages: English native speaker, Italian nice to have

Additional Information

Working pattern and location:

• 40 hours per week
• Permanent
• Monday-Friday
• Home/field based 
• Covering all of the UK

In joining MSX, you can enjoy:

• up to £42,000 per year plus bonus
• Company car
• Fuel card
• 25 days annual leave per year
• Cash back health care scheme
• Life Assurance

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.