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Key Account Manager EMEA 2024

Permanent contract
Salary: Not specified
Starting date: February 11, 2024
Occasional remote
Experience: > 3 years
Education: Master's Degree

Merci Handy
Merci Handy

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The position

Job description

The Key account manager is responsible for brand’s business development of selected Key accounts on French territory, especially Sephora EMEA.
The job scope notably comprises the recommendation, validation, and implementation of correct strategies, focused on the generation of retail sales and financial gains, as well as on the enhancement of the brand image.



• Negotiation of space and positioning, personalization for brick & mortar and E-retail.
• Implementation and perfect execution of the Marketing plans according to guidelines and strategy
• Preparation and negotiation of the trade and e-trade plans per client that will help the brand to be ahead vs the competition.
• Forecasts new campaign by client by reference according to historical sales and product potential and work closely with our supply & demand team.
• Define training plan with our France Field Supervisor to ensure that our client generic staff is properly trained on Merci Handy’s products.
• Develops Sales & Ranking & Market share per door.
• Follow up & Analysis of sell-out & inventories to propose proper re-assortment of basics by line and by client
• Ensure the right product catalogue in place, aligned to brand’s strategy and markets’ needs through fine analysis of customer trends.
• Take initiative and efforts to develop constructive and effective solutions to any issue that slows down or hamper the procedures and brand activities.
• Visual merchandising follow-up ensuring the respect of the brand guidelines as well as the correct execution of each campaign & elements implementation with the help of Merci Handy’s France Field Supervisor.


• Full operational P&L Responsibility under Head of Sales supervision
• Preparation of the Budgets per account in line with company guidelines.
• Preparation of the annual negotiation
• Analysis of the profitability of each account in order to propose smart investment supports.
• Follow up of sell-out & inventories for analysis and proper re-assortment of basics by line and by client (Sell in)
• Novelties forecast/follow up by client & by reference according to historical sales and product potential.
• Follow up payments and Days of sales outstanding.
• Ensure all sales and marketing activities are carry out within agreed budgets, coherent volumes and required pay-back within the given time-frame.
• Productivity analysis per door (when possible)


• Direct Management of the France Field Supervisor
• Analysis of the profitability of each account in order to propose smart investment supports.
• Act as the liaison between retailers and internal teams (Merchandising, Mkt, Finance, Studio), providing trustworthy feedback.

Preferred experience

• Languages: Fluent in French and English
• Good negotiation skills
• Strong interpersonal communication skills to develop fruitful and professional relationships with external and internal clients and with retailers
• Excellent understanding of Retail, E-Retail, CRM
• Excellent skills in managing and motivating people
• Business oriented, results driven
• Proficient with numbers, budget, P&L analysis
• High energy level
• Team player

This position reports directly to the CEO and COO.

Recruitment process

- First round interview : approx. 1 hour interview to get to know you better, see how you see yourself on the position. Eventually to meet some other members of the team

- Second round interview : 30 to 40mn with Louis (our CEO) to confirm the match with Merci Handy Culture but also your motivation in joining the team

- Third interview : None ! At this stage, we’ll be happy to send you an offer :)

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