• Collaborate with clients to tailor assessment solutions that align with their hiring goals, ensuring job relevance, fairness, and scientific validity.

• Present and explain validation results, psychometric analyses, and AI integration to clients in clear, actionable terms that support informed decision-making.

• Regularly review and update assessment content in response to client feedback, market needs, and performance analytics.

• Lead discovery workshops and content reviews with clients to co-create assessment experiences that reflect their values, brand, and candidate expectations.

• Translate scientific principles into business value, helping clients understand how our assessments drive predictive and fair hiring outcomes.

• Educate clients on emerging trends in psychological assessment, DEI considerations, and ethical AI usage in recruitment.

• Update existing and develop new assessment items across a range of formats—e.g. situational judgment, cognitive ability, behavioural—that strengthen and diversify our item bank.

• Ensure content is inclusive, mitigating cultural, gender, or socioeconomic bias through rigorous review and validation.

• Balance scientific rigour with engagement, producing assessments that are both predictive and candidate-friendly.

• Create comprehensive test manuals that document methodology, scoring logic, and interpretation guidance.

• Partner with internal teams (Onboarding, Customer Success, Psychometricians, and Operations) to ensure scalable and high-quality implementation.

• Support internal training on assessment best practices, including item writing, validation techniques, and fairness auditing.

• Represent Maki People at industry events and conferences, delivering thought leadership that bridges rigorous science and real-world talent acquisition challenges.

Eventually as one of the early employee of MakiPeople, you’ll be be able to shape the future of the team. We share as much ownership on the way we work and on the product itself as we can as we’re convinced our success is 99% due to our team.

🧞 Our ideal candidate

• Bachelor’s or Master’s degree in Occupational Psychology or a related field.

• Excellent understanding of AI applications in assessments.

• Proven ability to translate technical concepts for diverse audiences, advocating for an evidence-based approach in business discussions.

• Proven experience in item writing and test development for recruitment or educational assessments.

• Strong writing skills for creating professional documentation, including technical reports, white papers, and client-facing materials.

• Proven ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.

• Familiarity with research methodologies and literature review processes.

• Knowledge of fairness and bias mitigation strategies in assessment design.

• Experience with data interpretation based on psychometric analysis (e.g. CTT, IRT, DIF) and research.

• Comfortable with public speaking and presenting findings at conferences, webinars, and client meetings to represent the organisation effectively.

• Awareness of diversity, equity, and inclusion principles, applying them to ensure assessments promote fair and unbiased hiring decisions.

• Understanding automated scoring systems and their ethical considerations.

• Adaptable and responsive to evolving client needs, demonstrating flexibility, problem-solving skills, and a commitment to delivering high-quality service in a dynamic environment.

• Collaborates and communicates effectively across teams to achieve shared goals and deliver successful outcomes.

A note on diversity @MakiPeople

“Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

🌱  Your progression with us

• Make a Real Impact: As part of our small, dynamic team, your contributions will have a direct and visible impact on the company’s success. Your work truly matters here.

• Unlock Career Growth: With plenty of learning and development opportunities, this is your chance to grow your career in autonomy, problem-solving, process design, innovation, and client management.

• Ambitious Futures Welcome: We value ambition and are excited to support your journey toward more senior roles as you grow and as new opportunities emerge within the company.

• Shape Your Path: We are committed to supporting your career evolution, offering flexible “transversal” mobility opportunities tailored to your aspirations and goals within the organisation.

💝 Your benefits

• 🤩 A competitive salary and generous equity packages

• 📍  A complete flexible working policy (hybrid, 1-2 days in the office)

• 👨‍👩‍👧‍👧 Team socials (weekly lunch & drinks, quarterly MakiDays)

• 🏠  WeWork office based in central London

• ⛑️  A delightful healthcare insurance, with 100% of the contribution covered for you

• 👪  A supportive working environment

✨ Join us at MakiPeople

Our vision 🔭

Give human resources more-than-human powers.

Our mission 🎯

Build the conversational AI agent that liberates HR teams, advances organisations, and expands human potential.

Our values 🎨

We are still very young and our culture is evolving as we grow together. Nonetheless, below are values we identify ourselves with:

• Play to Win - Our ambition is limitless. We relentlessly aim for the top, pushing forward to be number one.

• Push the Boundaries - Innovation drives us. We adapt, evolve, and set new standards to redefine whatʼs possible.

• Trust is Earned - Trust is our foundation. We hold ourselves to the highest standards of transparency, security, and responsibility.

• Embrace Intensity - Speed and precision define our approach. We execute with urgency, focus, and purpose to create immediate, tangible impact.

• Stronger together - We succeed as one. Collaboration, shared purpose, and collective ownership are at the heart of our progress.

We want to offer the best candidate experience possible by letting everyone apply, ensuring that the process lasts ~3 weeks from the moment you get invited to the first step.

• Step 1: A short assessment on Maki (~25mins) 📂

  This is the occasion for you to discover our product more in-depth and to demonstrate your fit, skills & motivation (~25mins)

• Step 2: A call with your hiring manager (~1 hour) 🤝🏼

  If we believe you may be a good match, we’ll arrange a first call with your hiring manager to cover the basis: your experience, your vision of the role and your interest in joining us.

• Step 3: A call with the Head of Science (~45 mins) 🤝🏼

  We’ll arrange a second call with Aiden Loe, our Head of Science at Maki People.

• Step 4: A deeper exploration of who you are with our co-founders (45mins) 👀

  We’ll then arrange a call with Paul-Louis, our COO and one other co-founder.

  Those structured conversations aim at covering skills we have not covered in the assessment as well as your fit to our values & vision. At any point, you’ll have the opportunity to ask all your questions, including the tough ones.

• Step 5: Informal meetup with your future team ☕

  We’d also like for you to be able to meet your future colleagues! These meetings (online or in real life if and when possible) will be a chance for you to familiarise yourself with the team, our way of working, and again, to ask any questions you may have!

• Step 6: Your offer 💌

  If we have a match, we will send you an offer asap.

• Step 7: Your onboarding 🧑‍🚀

  We will help you through the contract details and make sure you have everything to make an impact. Come and celebrate your offer with the team 🤟