We are at a pivotal inflection point. Having already secured enterprise clients like IBM and Deliveroo, we have proven our product-market fit. We are now looking for a Revenue Operations Lead to help us turn these early wins into a scalable, high-velocity revenue engine.

This is a foundational role. You will bridge the gap between high-level strategy and day-to-day execution, ensuring our sales CRM is a source of truth, optimising our workflows for speed, and building the prospecting playbooks that will win our next 50 enterprise accounts. This is a unique opportunity for a “builder” to own the revenue architecture of a fast-growing startup.

This role begins as full time (5 days a week) freelance, moving into FT employment post probation, the ideal candidate will be UK based, or able to travel to the UK regularly for client meetings.

Key Responsibilities

Pipeline & Deal Operations

• CRM Architecture: Own the administration of our CRM (HubSpot/Salesforce), ensuring data integrity, consistent deal staging, and accurate forecasting.

• Deal Velocity: Monitor the sales funnel to identify bottlenecks; proactively work with the team to move stalled deals forward and refine follow-up processes.

• Sales Enablement: Create the templates, playbooks, and automated sequences that allow the sales team to focus on closing rather than admin.

Strategic Prospecting & Lead Gen

• Account Mapping: Use data to identify and prioritise high-value strategic accounts similar to our current enterprise client base.

• Outreach Strategy: Build and manage the tactical plans for breaking into these accounts, including coordinating multi-channel outreach and tracking meeting conversion rates.

• Market Feedback: Analyse lead gen performance to help leadership refine our ICP (Ideal Customer Profile) and go-to-market strategy.

Analytics & Reporting

• KPI Management: Define and track core sales metrics

• Data-Driven Insights: Provide actionable recommendations on where to invest time and budget based on funnel performance.

Solution Design

• Sales Solutions: Understand prospect needs & refine sales decks and materials to drive higher likelihood of conversion

• Create sales assets: Review and enhance current sales scripts, one pagers & deck materials

Success Metrics

• Forecast Accuracy: Reducing the variance between our “Pipeline Forecast” and “Closed-Won” revenue within your first two quarters.

• Funnel Conversion: Increasing the % conversion rate from “Discovery Meeting” to “Qualified Opportunity” by refining our sales playbooks.

• Pipeline Contribution: Measurable increase in the volume of outbound meetings booked with Tier-1 strategic accounts.

• Data Integrity: Achieving a state where 100% of pipeline reporting is automated and requires zero manual “clean up” for board meetings

Qualifications & Skills

• Experience: 3–6 years in Sales Ops, RevOps, or a highly analytical Business Development role, ideally within B2B SaaS.

• Technical Proficiency: Advanced CRM administration skills and professional-grade fluency in Excel/Google Sheets.

• Process Orientation: A proven ability to take a manual process and turn it into a scalable, automated workflow.

• The Startup Mindset: You are comfortable with ambiguity and have a “bias for action”-you’d rather build a solution than write a report about why it’s broken.

• Client facing experience: You are well versed in sales client relationships, you understand the sales cycle, how to move a prospect into a warm lead & you are as comfortable in a client call as you are reviewing pipeline status.

Interview 1: Focused on experience in area- with Chief Of Staff
Interview 2: Focused on competencies & how you’d approach the role, followed by live test- with CEO & Business Development Lead