At Lox there are currently 3 core teams, while they are still looking for more people to start new teams:
💰 The Commercial Team: They are doing everything from start to finish when it comes to acquiring and retaining clients. From marketing, to business development, customer success management and more!
🎧 The Product Team: They are making sure that the platform and solution is improving everyday. Releasing new features, functionalities and products to make sure our clients will continue to love the solution.
🦄 The Tech Team: They are responsible to make sure our solution becomes more effective and efficient, while being ready to super-scale across the globe on the right infastructure.
Of the time working remotel
💰 The commercial team is composed of sub-teams: marketing, sales, customer success. Each team has its own know-how but we all learn from each other. This team touches all points with the client to eventually let the company roll-out eventually. The marketing team manages the positioning, communication and inbound lead generation through all channels. The sales team is responsible for all aspects of customer acquisition and negotiation. Finally, the customer success team is responsible for bringing a great experience to a client who has signed up for lox.
“As a team, we make sure that our solution is solving a pain point for all e-retailers across the globe.”
Anna, Co-founder & COO
🦄 The Tech team is in charge of the technology and innovation at Lox. Using state-of-the-art technology to build smart algorithms and infastructure, that helps to scale Lox globally. It is at the core of Lox, by creating more efficiency and effectiveness across all departments. The foundation of the company. It is here where the solution is being built at it's core by using big-data and machine learning. From integrating new carriers and partners to bringing our solution to the cloud to hyper-scale the solution globally.
“By using smart technologies and using state-of-the-art technologies, we are making impact and a difference for all teams and clients.”
Melvil, Co-founder & CTO
🎧 The Product Team:
They are making sure that the platform and solution is improving everyday. Releasing new features, functionalities and products to make sure our clients will continue to love the solution. The product team combines product marketing, UX/UI, tech and project management to roll-out projects a lightning speed. Everyday a new challenge, different project and new stakeholders to build the ultimate platform for transparency and savings on the last-mile.
“The diversity of challenges and projects in the product team make it great learning experience!”
Isis, Customer onboarding development