At Lox, currently, we are divided into the following teams:
💰 The Commercial Team: They are doing everything from start to finish regarding acquiring and retaining clients. From marketing to business development and more!
🎧 The Product Team: They ensure the platform and solution improve daily. Releasing new features, functionalities and products to make sure our clients will continue to love the solution.
🦄 The Tech Team: They ensure our solution becomes more effective and efficient while being ready to super-scale globally on the right infrastructure.
🥇 The CSO Team: They ensure customer satisfaction and success by building strong relationships, understanding their needs and goals, and providing guidance and support.
🏦 The Finance team: Is responsible for managing the financial operations of a company, including budgeting, accounting, financial reporting, and analysis.
🧚🏽 The People team: Oversees the Loxtronauts and is responsible together with the team for creating a positive workplace culture.
Percent of the time working hybrid
💰Our company's growth and success are driven by our dedicated commercial team, which encompasses the expertise of marketing, sales, and customer success. This cohesive team is responsible for all aspects of client engagement, from attracting potential customers to providing ongoing support and ensuring their satisfaction.
The marketing sub-team takes charge of our company's positioning, communication, and lead generation across various channels. Their goal is to create compelling campaigns that capture the attention of our target audience and generate interest in our products and services. Through their efforts, we increase brand visibility and drive customer engagement.
The sales sub-team is focused on customer acquisition and deal negotiations. They excel in identifying and securing new business opportunities, building strong relationships with prospective clients, and closing successful deals. Their expertise and persuasive skills contribute directly to our company's growth.
Lastly, the customer success sub-team plays a crucial role in ensuring that our clients have a seamless and satisfactory experience. They take charge of client onboarding, providing support and guidance throughout the entire journey with us. By proactively addressing client needs and concerns, they foster long-term relationships and contribute to the overall success of our business.
The collaboration and synergy among the commercial sub-teams enable us to provide a comprehensive approach to client engagement. From attracting customers through marketing efforts to closing deals through effective sales strategies and ensuring ongoing satisfaction through customer success initiatives, our commercial team plays a pivotal role in driving our company's growth and success.
“As a team, we make sure that our solution is solving a pain point for all e-retailers across the globe.”
Vincent, Senior Business Developer
The Tech team
🦄 The Tech team at Lox takes the lead in driving technology and innovation forward. Leveraging cutting-edge tools and techniques, they develop smart algorithms and robust infrastructure that enable Lox to scale globally. At the heart of our company, the Tech team enhances efficiency and effectiveness across all departments, forming the foundation of our operations.
This is where the solution is crafted, utilizing big data and machine learning. From seamlessly integrating new carriers and partners to migrating our solution to the cloud for global scalability, the Tech team plays a pivotal role in shaping our offerings. By harnessing advanced technologies, they ensure Lox remains at the forefront of innovation in the industry.
“By using smart technologies and using state-of-the-art technologies, we are making impact and a difference for all teams and clients.”
Natasa, Software Engineer
🎧 The Product Team at Lox is dedicated to continuously improving our platform and solutions. Their primary focus is releasing new features, functionalities, and products that delight our clients with the solution.
Bringing together expertise in product marketing, UX/UI design, technology, and project management, our Product Team excels at delivering projects at lightning speed. They tackle new daily challenges, working on diverse projects with various stakeholders to create the ultimate platform for transparency and cost savings in the last-mile delivery process.
“The diversity of challenges and projects in the product team make it great learning experience!”
Isis, Product Owner
The Finance team
🥇 The Finance Team at Lox plays a critical role in managing financial operations and ensuring smooth financial processes.
Their primary responsibility is to ensure the accurate and timely creation of invoices. With meticulous attention to detail, they handle invoicing tasks to ensure proper billing and financial transactions.
In addition to invoice management, the Finance Team is also involved in financial analysis, budgeting, and forecasting. They provide valuable insights and reports to support strategic decision-making and ensure the financial stability and growth of the company.
With their expertise in financial management, the Finance Team plays an essential role in maintaining the financial health of Lox and supporting the overall success of the organization.
“Lox to the Moon”
The People team
🧚🏽 The People Team at Lox takes on the crucial role of overseeing our Loxtronauts and collaboratively creating a positive workplace culture.
With their visionary approach, the People Team plays a pivotal role in managing the company's human resources. They are dedicated to establishing a robust, positive, and values-driven work environment where our team members can thrive. By fostering a culture of respect, growth, and collaboration, the People Team ensures that Lox remains an exceptional place to work.
“At Lox, we don't believe that work is just about earning a paycheck – it's about embarking on an exciting adventure!”
Seda, Talent & Organization Wizard