Since 2014, we have been transforming vacation home rentals into exceptional experiences by combining the world’s most beautiful properties with unrivaled service.
In iconic as well as more unexpected destinations, we find the perfect home for each of our travelers. Every stay is carefully prepared, thoughtfully designed down to the smallest detail, and fully personalized to deliver a truly tailor-made experience.
We build lasting relationships of trust with our clients and redefine the standards of luxury rentals to create memories that last far beyond the stay. ✨
Our teams are at the heart of our success. They design and deliver each journey as a unique project. Present across the globe, our local teams select the most remarkable properties and ensure an exceptional welcome and outstanding service in every destination.
✨ Key responsabilities :
Payments & Deal Management
Verify payments and assign them to the correct deals
Follow up with clients, manage payments, and update property availability
Negotiate payment schedules when needed
Provide support in closing deals (contacting owners for availability, pricing, etc.)
Track closed deals for the three B2C teams
KPI Monitoring & Reporting
Monitor and analyze the team’s KPIs, and update dashboards
Update daily performance and activity figures
Create various reports to improve the team’s conversion rate
Support the team for each “Regco” meeting for every destination and analyze KPIs for each
Team & Administrative Support
Support the Bramble team (organizing their figures, managing their shared inbox)
Prepare materials for weekly meetings, sales meetings
Update customer information and Cardex
Strong rigor, organization, and attention to detail are essential
Strong interest in the luxury, travel, and hospitality sectors
Good written and verbal communication skills in English, French is a plus
Autonomous, proactive, and able to work effectively as part of a team
Proficient in office tools (Excel, Word)
Positive and flexible mindset, with a willingness to learn in a dynamic environment
🫰 Perks :
🏡 2 days of remote per week
🎂 1 day off for your birthday (excluding weekends and public holidays)
💻 A laptop
📞 A professional cell phone (for operational functions)
🎊 Events all year round
Process :
HR interview
Role-specific interview with the manager
Business Case
Fit call with Regional Director
Rencontrez Julien, Head of sales
Rencontrez Chloé, Rental Account