🎯 Position Overview

As Housekeeping Manager, you are responsible for overseeing and coordinating the housekeeping team to ensure the highest standards of cleanliness and presentation across all chalets and common areas. Your leadership will directly impact guest satisfaction by guaranteeing exceptional housekeeping service at all times.

🧭 Key Responsibilities

1. Team Supervision

• Coordinate and lead the housekeeping team, including scheduling and task allocation.

• Monitor staff performance and ensure adherence to company quality and hygiene standards.

• Provide onboarding, training, and ongoing support for new and existing team members.

2. Quality Control

• Conduct inspections of all chalets and shared spaces (bedrooms, bathrooms, kitchens, living areas, etc.).

• Maintain rigorous standards of cleanliness, hygiene, and overall presentation.

• Respond efficiently to feedback and ensure prompt resolution of any service issues.

3. Stock & Linen Management

• Oversee inventory levels of cleaning products and linen, restocking when necessary.

• Maintain organized and well-stocked housekeeping storage areas.

4. Interdepartmental Communication

• Liaise with other resort departments (maintenance, logistics, guest services) to ensure seamless operations.

• Coordinate with the Operations Manager on daily needs and guest expectations.

• Handle specific client requests related to housekeeping or cleanliness with discretion and efficiency.

• Proven experience as a Housekeeping Manager or Team Supervisor, ideally in a hotel environment or ski resort

• Strong attention to detail and organizational skills

• Ability to manage a team and work under pressure during peak periods

• Good interpersonal skills and a strong sense of customer service

• Knowledge of hygiene and safety standards

• Valid driver’s license (desired for traveling within the resort)

All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.

• HR Call with Celia (HR Coordinator French Alps)

• Manager interview with the Operations Manager