🎯 Role Overview

As a Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands-on and varied role that includes preparing breakfast, daily housekeeping, setting and serving meals, lighting fires, and creating a warm and welcoming atmosphere.

We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, and ready to go the extra mile to ensure every stay is truly unforgettable.

🧭 Key Responsibilities

1. Guest Service & Hosting

• Deliver warm, professional, and discreet service from guest arrival to departure

• Anticipate guest needs and go above and beyond to exceed expectations

• Set up, serve, and clear meals and drinks with precision and elegance

• Provide assistance with guest requests and in-resort logistics where needed

2. Breakfast Preparation

• Prepare and serve breakfast daily, following Bramble Ski standards and menus

• Maintain a clean and organised kitchen and service area

• Manage breakfast timing in coordination with the guests and chef

3. Housekeeping & Chalet Presentation

• Perform daily housekeeping to the highest standards, including bedrooms, bathrooms, and common areas

• Manage linen changes, turndown service, and in-chalet laundry

• Maintain cleanliness and order throughout the chalet at all times

4. Ambiance & Chalet Maintenance

• Light and maintain fires, adjust lighting, and create a cosy and luxurious atmosphere

• Proactively ensure the chalet is always beautifully presented and guest-ready

• Monitor and report any maintenance or technical issues promptly

5. Team Collaboration

• Work closely with the chalet chef, manager, and driver to deliver a seamless guest experience

• Communicate effectively with your team to coordinate tasks and resolve issues

• Show initiative and flexibility, supporting team members across roles when needed

6. Stock & Hygiene Management

• Manage in-chalet supplies, restock amenities, and organise storage areas

• Adhere to all health, hygiene, and safety protocols in food handling and cleaning

• Assist with deliveries and stock inventory where required

• Minimum 2 years’ experience in the luxury hospitality sector (chalets, hotels, yachts, events, etc.)

• Strong housekeeping skills with a high attention to detail

• Some cooking experience is a plus (professional kitchen, cookery course, or group catering)

• Fluent in spoken English; a third language is a bonus

• Positive, proactive, and able to work both independently and in a team

• Reliable, discreet, and service-oriented

• Well-presented and comfortable in a guest-facing role

• Passionate about hospitality and mountain life

All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.

• HR Call with Celia (HR Coordinator French Alps)

• Manager interview with the Operations Manager