🧰 Who Are We?

Wakam is a B2B2C insurance company that designs white-label, embedded insurance solutions via its proprietary Play&Plug® technology platform, serving over 80 partners across Europe. We distribute most of our products through APIs and operate fully in the cloud.

Operating in 32 countries — with the vast majority outside of France — Wakam is a European leader in digital and embedded insurance.

We are also deeply committed to social responsibility, embedding transparency and purpose into everything we do.

🚀 About the Role

As a Project Manager & Account Manager, you will be the key interface between Wakam and our distribution partners. You will manage end-to-end partner relationships while orchestrating cross-functional projects to ensure successful implementation and ongoing optimization of insurance solutions. This dual role requires both strategic account management skills and operational project management expertise to deliver great value to our partners.

🎯 Your Mission

As part of the Partnerships team, you will oversee projects during the deployment phase through to go-live, following these key steps:

• Define and implement the project plan (identify key stakeholders, propose a deployment schedule aligned with internal capacity).
• Coordinate internal teams to ensure successful delivery (monitor timelines and quality, identify bottlenecks, and secure necessary decisions to move projects forward).
• Act as the main operational point of contact for partners, working in close collaboration with the Business Developer managing the client account.
• Provide regular reporting to governance bodies on project progress.
• Present the project for the top-management to validate
• Escalate issues and key risks, propose and/or track associated action plans.

You will also contribute to the continuous improvement, digitalization & formalisation of processes within your scope:

• Define, document, and implement processes evolutions
• Identify inefficiencies and suggest improvements or tools in a continuous improvement mindset
• Contribute to the digitalisation of the process
• Improve the efficiency by implementing & using AI agents

As Account manager, you will develop and monitor the commercial relationships with our partners

• Act as the primary point of contact for a portfolio of distibution partners, building strong, trust-based relationships
• Understand partners' business objectives and challenges to identify growth opportunities
• Conduct regular business reviews and coordinate internal expertises to share a global view of the partnership
• Collaborate with Revenue and Underwriting teams to support upselling and cross-selling initiatives

🧠 What You Bring

Educated to Master’s degree level (Bac +5) from a business or engineering school or university, our future Partnerships Project Manager will:

• Have 3 to 5 years’ experience as a Project Manager in a digital environment within insurance, consulting, or financial services — prior experience in the insurance industry would be a strong advantage.
• Be capable of managing multiple projects simultaneously.
• Enjoy working collaboratively in a dynamic environment, while being autonomous and proactive.
• Demonstrate pragmatism, resilience, and adaptability, with a strong background in project management and a keen interest in digital transformation and AI adoption & empowerment.
• Be fluent in English, Italian & French (both written and spoken)

✨ Who You Are

• Naturally curious and analytical
• You take full ownership of your projects, from ideation to implementation
• You’re a clear communicator, able to simplify technical concepts for all stakeholders
• You are a collaborative team player with strong leadership capabilities in a cross-functionnal environment
• You’re motivated to share your knowledge and mentor others
• You’re flexible and adapt well to a fast-paced, agile environment

✨ AI

At Wakam, AI and automation are transforming the insurance experience. We’re looking for curious, open-minded teammates who are ready to adopt AI tools to:

• Streamline day-to-day workflows
• Automate repetitive tasks
• Enrich data analysis and decision-making

You don’t need to be a technical expert—what matters most is your adaptability and eagerness to learn. Our team will support your upskilling so you can help build the transparent, high-impact insurance of tomorrow.

🌟 Why Join Wakam?

Join a leading European insurtech:

• Be part of a fast-growing and IA-driven company revolutionizing the insurance industry
• Work with prestigious partners across diverse insurance sectors (Motor & Mobility, Property, Affinity, Travel)
• Work in a cross-functional environment with talented teams across Product, Tech, Operations, and Business

Company culture & benefits:

• Join a dynamic, entrepreneurial culture that values initiative and innovation
• Benefit from a flexible work environment with remote work options
• Continuous learning opportunities and career progression paths
• Be part of a mission-driven company focused on making insurance more accessible and seamless

Impact:

• Have direct influence on partner success and company growth
• See the tangible results of your work through successful project deliveries and partner satisfaction
• Play a key role in scaling Wakam's partner ecosystem across Europe

🏆 Hiring Process

We aim to keep the process transparent, engaging, and efficient. Here’s what to expect:

1. Interview with our Talent Acquisition Partner
2. Technical & Manager interview with our Partnership Delivery team lead
3. Team interview with our Chief Operations Officer
4. HR BP Interview with our People Partner

AI-Assisted Interview Process Policy | Notion