Sales Operations Analyst

Job summary
Permanent contract
London
A few days at home
Salary: Not specified
Skills & expertise
Analytics & Business Intelligence
Excel
Google Sheets
HubSpot

Kraken
Kraken

Interested in this job?

Questions and answers about the job

The position

Job description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

We are hiring a Sales Operations Analyst to sit within the Finance function and act as the analytical backbone of our commercial organisation.

This role is responsible for providing independent, data-driven insight into pipeline health, forecasting accuracy, and revenue performance. The successful candidate will work closely with Sales Leadership, Commercial, and Finance to ensure commercial decisions are grounded in high-quality analysis and disciplined forecasting.

Key responsibilities

Sales performance & analytics:

-Own reporting on sales pipeline, bookings, ARR, conversion rates, and deal velocity

-Produce weekly and monthly sales performance reporting for senior leadership

-Analyse funnel performance, win/loss drivers, pipeline quality, and sales capacity

-Identify risks and opportunities in the pipeline and proactively surface insights

Forecasting & planning:

-Partner with Finance on short-term and medium-term revenue forecasting

-Independently challenge sales forecasts using historical data, trends, and coverage analysis

-Support annual planning, quota setting, capacity modelling, and scenario analysis

Deal & commercial insight:

-Analyse pricing, discounting, contract term length, and deal structure trends

-Support deal reviews by providing data-led insight on risk, margin, and precedent

-Help standardise reporting for large, complex, and non-standard deals

Sales systems & data quality:

-Act as a Hubspot power user, ensuring data accuracy and consistency

-Improve pipeline discipline, reporting standards, and data hygiene

-Work with Sales / data team enhance dashboards, workflows, and automation

Cross-functional partnering

-Act as the analytical bridge between Finance and Sales

-Support ad-hoc analysis for board materials, investor discussions, and strategic initiatives

-Contribute to the continued development of a best-in-class Finance-led commercial analytics capability

What we're looking for

Experience:

-2–6+ years’ experience in Sales Operations, Revenue Operations, Commercial Analytics, or FP&A (with significant exposure to sales data)

-Experience in a B2B SaaS or technology-enabled business strongly preferred

-Hands-on experience with Hubspot

Skills:

-Strong analytical capability with the ability to translate data into clear commercial insight

-Advanced Excel / Google Sheets skills; comfortable working with large datasets

-Able to challenge assumptions constructively and confidently with senior stakeholders

-Highly structured, detail-oriented, and commercially minded

-Commercially curious and outcome-focused

-Comfortable operating in a fast-moving, scaling environment

-Takes ownership and improves processes rather than simply reporting on them

-Low-ego, high-impact team player

Even better if you have:

-Experience supporting enterprise or complex B2B sales motions

-Exposure to quota modelling, territory planning, or commission analytics

-Prior experience partnering closely with Finance or Deal Desk teams

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Want to know more?