Quality Chapter Lead - Practices & People

Permanent contract
London
Salary: Not specified
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Kingfisher
Kingfisher

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The position

Job description

Overview

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

The Quality Engineering Chapter Lead - Practices & People plays a key leadership role in building a strong, inclusive, and highly capable Quality Engineering community. By shaping how people grow, belong, and deliver quality, this role directly supports Kingfisher’s purpose: Better Homes, Better Lives, For everyone ensuring our teams are supported to do their best work for customers and colleagues alike.

What’s the job?

  • Shape and deliver the Chapter’s strategic and operational roadmap, aligned with Kingfisher Technology goals.
  • Lead the people strategy, ensuring effective resourcing and strong, collaborative stakeholder relationships.
  • Drive capability growth through reskilling, upskilling, recruitment, and leadership development.
  • Elevate quality engineering standards and practices in line with industry best practice.
  • Lead and support talent acquisition activity to meet Chapter and business needs.
  • Able to author chapter wide policies and standards to ensure consistency and quality
  • Support performance, career development, and succession planning across the Chapter.
What you’ll bring
  • Experience in quality engineering and quality engineering practices would be beneficial.
  • Proven leadership of large, multi-geography, multi-sourced engineering functions.
  • Strong experience driving change in complex, fastmoving environments.
  • Significant experience in global talent acquisition and workforce planning.
  • Strong stakeholder engagement, coaching, and people leadership capability.

Be Customer Focused - constantly improving our customers’ experience

  • We listen to our customers and colleagues
  • We innovate products and experiences to stay ahead


Be Human - leading with purpose, humanity and care

  • We do the right thing
  • We invest in our people and build great teams


Be Curious - thrive on learning, thinking beyond the obvious

  • We focus externally, globally and build the long term
  • We experiment and share our learnings


Be Agile - building trust and empowering people to work with agility

  • We act with pace, not perfection, role modelling 80/20
  • We take risks, fail fast and adapt quickly


Be Inclusive - inspiring diverse teams to achieve together

  • We celebrate difference as a strength
  • We collaborate, breaking down silos


Be Accountable - owning the plan, delivering results and growth

  • We focus on performance outcomes
  • We prioritise and simplify for others


At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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