At Dialog, we’re building the AI Sales Agent redefining how people shop online.

In just one year, we’ve helped brands like Shiseido, MG Motor, Delsey and OhMyCream turn their product pages into real conversation engines, driving engagement, conversion and satisfaction at scale.

Following an yet undisclosed fundraising backed by Hexa, Galion and Kima Ventures, we’re on track to hit €1M ARR early next year, with exponential growth ahead as we expand across Europe and North America.

We believe Generative AI is the perfect opportunity to bring the best of in-store experience online, deep understanding of every product, tailored advice that converts, and a shopping journey that finally feels human again.

We’re now looking for a Chief of Staff to join the founding team and help us scale from early traction to full-speed growth.

Role

As Chief of Staff, you will work hand-in-hand withAntoine (CEO) to turn strategic priorities into execution, improve organizational efficiency, and drive key projects across sales, operations, product, finance, and growth.

This is a highly visible, high-impact role, ideal for someone who thrives in fast-paced environments, loves solving complex problems, and wants to grow into a leadership role in an ambitious AI company.

Missions

Your missions will evolve as Dialog scales, but here’s what you’ll focus on:

1. Strategic projects and execution

• Drive cross-functional initiatives across sales, operations, finance and product. For example, identify the best partnership tool and defining how commissions are tracked in HubSpot and impact sales objectives.

• Take ownership of complex company priorities, like coordinating negotiation with a major cosmetics brand or launching our Barcelona office.

2. Support and challenge the CEO

• Act as Antoine’s operational partner on key topics: prioritization, fundraising prep, and board follow-up.

• Structure and track OKRs, manage investor and internal reporting, and ensure each decision translates into measurable execution.

• Be a sparring partner on strategic discussions: pricing, organization design, or product-market positioning.

3. Operational excellence & finance

• Build and optimize internal processes to scale: from billing and reporting routines to cross-entity cash management (FR / US).

• Own the creation of dashboards used by the leadership team and the board (ARR, pipeline, burn, team metrics).

• Support on financial and institutional topics such as banks follow-up, debt facilities, and next funding round readiness.

4. Growth acceleration

• Partner with Sales and Marketing to identify and activate growth levers, from benchmarking sales compensation to structuring channel partnerships.

• Work with the Product & Tech teams to translate what’s being built into clear value propositions for clients, and investors.

• Contribute to strategic partnerships and events that strengthen Dialog’s visibility in the AI-commerce ecosystem.

5. Internal coordination

• Be the bridge between Product, Tech, Sales and Customer Success, ensuring clear alignment and communication.

• Support leadership meetings and all-hands: prepare content, ensure follow-ups, and track key actions.

• Experience: 2–5 years in a demanding role (consulting, finance, SaaS startup, VC, or operations).

• Skills:

  • Strong analytical and problem-solving abilities.

  • Excellent written and verbal communication in English and French; Spanish is a plus.

  • Ability to synthesize complex information and make it actionable.

  • Strong project management and cross-functional collaboration skills.

  • Proficiency in Notion, Google Sheets, and CRM tools (HubSpot is a plus).

• Mindset:

  • Autonomous and structured: thrives without playbooks and brings order to ambiguity.

  • Curious and fast learner: adapts easily across topics (sales, product, ops, finance).

  • Impact-driven: focuses on measurable results and clear execution.

  • High ownership, humility, and ability to influence without authority.

• 📝 30-min introduction with Antoine (CEO)

• 💬 1-hour deep-dive on your experience and problem-solving approach with Antoine (CEO)

• 🤝 30-min fit with Louis (CTO)

• 👨‍💻 30-min case study (prepared in advance, presented live) a Dialog’s board member

• Benefits

  💰 Competitive package: Base salary + stock options.

  🌍 International exposure: Work from Barcelona with cross-European operations.

  🏡 Hybrid setup: Barcelona-based, flexible schedule (2–3 days/week in the office).

  🤝 Team-first culture: Monthly gatherings, off-sites twice a year, collaborative work environment.

  📦 Everything you can expect:

  • The latest Apple equipment

  • Access to AI tools and premium resources (ChatGPT, Notion AI, etc.)

  • Growth budget for courses, books, or conferences