This position is no longer available.
Hermès
Hermès

Sales Associate Knokke

Join Hermès, a prestigious French luxury brand, as a Sales Associate in Knokke. You will be the first point of contact for clients, providing exceptional customer service and developing strong client relationships. You should have at least 5 years of experience in luxury retail or a high-end service environment, be fluent in Dutch and English, and have a passion for people and service.

Suggested summary by Welcome to the Jungle

Job summary
Fixed-term / Temporary
Knokke-Heist
Salary: Not specified
Skills & expertise
Empathy
Key missions

Être la première impression du client de l'image Hermès et transmettre chaleur, courtoisie, élégance et simplicité à tout moment.

Fournir un excellent service client adapté à la culture et à la personnalité de chaque client et maintenir un environnement de shopping agréable.

Développer les ventes dans tous les univers de produits, en gardant toujours à l'esprit la qualité des produits et l'excellence du service.

Hermès
Hermès

Interested in this job?

Questions and answers about the job

The position

Job description

General mission

As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.

Main activities

  • Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
  • Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
  • Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
  • Call on current & potential customers to establish & maintain client relationship and to inform about new products & services
  • Identify & handle client enquiries and concerns

What you will need :
  • At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment
  • A true passion for people & service
  • A team player attitude to reach a common goal & go the extra mile
  • Fluent Dutch and English
  • The ability to adapt to different cultures & a real sense of empathy
  • Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)
  • To be up to date on luxury market trends and social media activity

What you will find:
  • An experienced team with great spirit and high standards
  • A growing company with a strong family base and values
  • Training adapted to your needs
”Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.”

These job openings might interest you!

These companies are also recruiting for the position of “Retail Sales”.

  • Hermès

    Sales Associate Knokke

    Hermès
    Hermès
    Fixed-term / Temporary
    Knokke-Heist
    Luxury, Selective Distribution
    25,185 employees