ABOUT PROSE ON PIXELS (POP)  

Prose on Pixels (POP) is an integrated global production agency built to address the marketing challenges of today and deliver meaningful content into the future. With our unique Audience-First production model, we Create, Scale, and Personalize content to captivate audiences and achieve desired brand and business outcomes.

Fusing creativity and performance, we create harder-working, more sustainable content, reducing waste and providing stronger ROI. POP is the global production agency within the Havas / BETC network.

Our France operations cover a wide range of content production activities across TV, print, audio, luxury, and more. We are currently on a journey to strengthen our operational excellence, foster a data-driven culture, and streamline our ways of working across business units.

ROLE OVERVIEW 

As Operational Excellence Manager, France, you will play a key role in driving operational efficiency, process optimization, and performance measurement across our French sites (Pantin & Puteaux). You will work cross-functionally with various teams to analyze, map, and improve operational processes, identifying areas for automation, offshoring, and tool enhancements.

This is a hands-on role that requires both strategic thinking and operational execution - from conducting process deep-dives on the ground (gemba walks) to defining KPIs and deploying reporting tools that support decision-making at every level.

KEY RESPONSIBILITIES 

Process Analysis & Optimization

• Analyze existing operational processes across business units (TV, print, audio, luxury, etc.).

• Map processes using methodologies such as process mapping and value stream mapping.

• Conduct on-site observations (gemba walks) to identify pain points and inefficiencies.

• Perform value-added analysis and make actionable recommendations for process improvements.

Automation, Offshoring & Tool Optimization

• Identify opportunities for process automation (including AI-based solutions) and offshoring (primarily to India).

• Contribute to the evolution of functional tools by providing recommendations based on operational needs.

• Lead the implementation of performance measurement tools and ensure their proper adoption across teams.

• Stay up to date with emerging tools and technologies (especially AI-related) and assess their relevance for POP France.

Performance Measurement & Data-Driven Culture

• Define relevant KPIs per activity and business unit.

• Support the deployment of measurement tools and reporting systems.

• Structure and share performance data with leadership and management teams.

• Analyze operational data and provide insights and recommendations to improve business outcomes.

PROFILE & SKILLS

• Proven experience (5-8 years) in Operations, Process Improvement, or Business Performance roles.

• Hands-on knowledge of process mapping, process optimization methodologies (Lean, Six Sigma, etc.). Certification is a plus but not mandatory.

• Strong analytical skills with a structured approach to problem-solving.

• Experience with performance measurement, KPI definition, and reporting tools.

• Ability to identify automation opportunities and evaluate offshoring potential.

• Solid understanding of production workflows is a plus.

• Curious, proactive, and pragmatic with strong influencing skills and the ability to work cross-functionally.

• Marketing acumen, with an ability to align operational initiatives with broader business and customer strategies.

• Digital mindest, innovation enthusiast, actively promoting a culture of continuous improvement and creativity.

• Fluent in both French and English (written and spoken).

• Comfortable working in environments with low data maturity and capable of driving cultural change toward data-driven decision-making.

Chez Prose on Pixels (POP), nous sommes convaincus que créativité et diversité sont liées. C’est pourquoi nous nous attachons à traiter toutes les candidatures sans distinction de genre, d’ethnicité, de religion, d’orientation sexuelle, de statut social, de handicap ou d’âge.