Operations Associate - Porto

Job summary
Permanent contract
Paris
Salary: Not specified
No remote work
Skills & expertise
Attention to detail
Housekeeping operations
Multitasking
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Questions and answers about the job

The position

Job description

The Junior Operations Associate role will suit an individual with a great customer relations who wants to gain valuable experience and exposure at a well-established company in Porto. This could be your opportunity to join a high growth company and compete with your skills, experience and exposure to build yourself and build the company simultaneously.

Responsibilities:

  • Build relationships with guests based on trust and respect.
  • Support and assist the reception and housekeeping team with day to day operations.
  • Have a holistic approach while being able to solve problems tactfully in order to ensure client and guest satisfaction while on the other hand to wisely use costs for resources.
  • Manage Reservations ang Guest Communication (Front Office & Back Office)

 

Requirements:

  • Fluent in Portuguese and English - French and Spanish would be a plus.
  • Located in Porto.
  • Experience in reception, tourism, hospitality.
  • Willingness to work at weekends.
  • Available to work any schedule.
  • An individual who’s able to work under pressure being calm and composed.
  • Fast problem solver; being able to seek solutions instantly for any given problem.
  • Experience in delivering host-focused solutions based on their need and satisfaction.
  • Team player; able to work in an environment with cross-cultural colleagues.
  • Multi-tasker, organized and able to manage time efficiently and juggle lots of competing priorities.
  • Detail oriented individual with a strong focus on quality and an eye for detail.
  • Willingness to learn and develop self.
  • Capable of building a rapport with just about anyone and have excellent relationship-building skills.
  • Able to work with the highest ethical and professional quality standards.

 

Benefits:

  • Great working environment within a fast-growing, tightly knitted team.
  • Challenging and diverse tasks which will let you grow day-by-day.
  • Work with multicultural team members and international teams.
  • Exposure to the fast-paced world of high-tech start-ups.
  • A dynamic work environment with flat hierarchies and space for your own ideas.
  • Monthly base salary: 820€ + meal subsidy 7,60€/day + health plan

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