Operations International Performance Engagement Director F/H
Operations
A pioneer in the development of public transport, Keolis is the benchmark partner for public decision-makers who want shared mobility to be a factor which makes their region more attractive and gives it more vitality. A world leader in operating automated metro and tramway systems, Keolis is supported by a sustained and open innovative policy alongside all of its partners and subsidiaries - Kisio, EFFIA, Keolis Santé, Cykleo – to bolster its core business and develop new innovative and bespoke shared mobility solutions, including trains, buses and coaches, trolleybuses, shared car solutions, river and sea shuttle services, bike share services, car sharing, fully electric driverless shuttles and urban cable cars, etc. In France, Keolis is the No.2 in the parking sector thanks to its subsidiary EFFIA and the No.1 for medical transport since the creation of Keolis Santé in July 2017.
70% owned by SNCF and 30% by the Caisse de Dépôt et Placement du Québec (CDPQ), the Group has 63,000 staff in 16 countries and achieved a turnover of 5.4 billion euros in 2017. Each year, more than 3 billion passengers use the shared mobility services proposed by Keolis.
The Group Operations Department is part of Keolis Group Industrial Division. Its role is ultimately to enhance performance for Operations at Groupe level. It handles content, training, communication, and community management for COO / Operations and Service Delivery experts. It contributes to the KIHO operations industrialization project. The keyfocus is on enhancing operation and service delivery processes, methods, and tools, as well as disseminating benchmarks, feedback, and best practices across the Group. The Operations Department also provides technical support to entities (such as maturity assessments and planning optimizations) and contributes to major bids and mobilizations when needed.
The Keolis Way guidelines emphasize the importance of innovation and cooperation as fundamental enablers for Group performance. Organized networking is key to achieving this goal, and it is our responsibility to develop it with the Operations community managers and experts.
The Operations Performance Engagement Director is responsible for:
The Operations Performance Engagement Director also contributes to:
The Operations Performance Engagement Director leads the Keolis Way operational excellence workstream by:
Basic Requirements
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