About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, Aircall and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

We are looking for an AI Solutions Engineer who is excited to transition from pure coding to a more business-oriented and impactful role. This role sits at the intersection of technical expertise and client interaction, helping Gladia win deals and deliver cutting-edge solutions for our customers.

Role

• Collaborate with the sales team to join calls with clients, understanding their complex technical problems and crafting tailored solutions.

• Dive deep into client stacks, understanding their architecture, APIs, and systems to provide integration guidance and recommend the best configurations.

• Occasionally, build and deliver monitoring dashboards to showcase results or improve client integrations.

• Assist clients with technical debugging or troubleshooting where required by reading and understanding code.

• Perform competitive benchmarking to keep Gladia ahead of the competition.

Profile

• Technical background: 2+ years as a Software Engineer, with hands-on coding experience in Python or TypeScript.

• Client-focused mindset: You’re excited to interact with customers and provide solutions to real-world problems.

• Strong technical problem-solving skills: Ability to read and debug code to understand client issues and recommend the best integration strategies.

• Business acumen: Comfort working in a sales-driven environment and helping close deals by showcasing the technical value of Gladia’s solutions.

• Passion for AI: An interest in speech-to-text, audio intelligence, or machine learning is a big plus.

• Excellent communication skills to explain technical concepts to non-technical stakeholders.

At Gladia, we thrive on creativity, collaboration, and a shared passion for pushing the boundaries. Our team is made up of brilliant AI minds, all working together to deliver solutions that make a real-world impact. Whether you're looking to solve complex challenges, innovate in a fast-paced environment, or be part of a global movement transforming communication, Gladia is the place for you !