Partner agency | Sales Agent (ITA) – Seoul, South Korea

Job summary
Permanent contract
Opatowiec, Seoul
Occasional remote
Salary: Not specified
Experience: > 2 years
Skills & expertise
Attention to detail
Negotiation skills
Customer support
Problem-solving skills
Training and development
+1

Evaneos
Evaneos

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Questions and answers about the job

The position

Job description

🌍 About the position

We are looking for a passionate and motivated Sales Agent for the Italian market to join our partner agency’s team based in Seoul.

In close collaboration with Evaneos, you will manage Italian travelers’ requests via the platform and create tailor-made itineraries that reflect the authentic spirit of Korea.

Your mission will be to guide travelers from the first contact until the completion of their trip, ensuring high-quality service and total satisfaction.

This role requires autonomy, sales skills, and a genuine curiosity for Korean culture and travel experiences.


💼 Your main missions

✈️ Sales & customer support

  • Advise travelers and design tailor-made trips for the Italian market through the Evaneos platform.

  • Communicate with clients via phone and email, providing attentive and personalized service.

  • Identify travelers’ needs and craft customized itineraries adapted to their interests and budget.

  • Ensure a smooth and inspiring booking experience from the first contact to final confirmation.


📋 Operations & follow-up

  • Coordinate with hotels, guides, and local suppliers to guarantee high-quality services.

  • Monitor bookings and follow up with travelers before, during, and after their trip.

  • Manage quotations, billing, and profitability according to company standards.

  • Participate in team meetings and provide occasional operational support when needed.


🌱 Contribution to responsible tourism

  • Promote responsible and sustainable travel practices aligned with Evaneos’ values.

  • Work with eco-conscious local partners to ensure authentic and ethical experiences.

  • Support the agency’s continuous improvement in environmental and community initiatives.


💰 Contract conditions

Type of contract: Permanent position (3-month probation period)

Location: Seul, South Korea

Availability: As soon as possible

Salary: Attractive base + 6% commission on net margin + performance bonuses

Working time: Full-time, flexible hours

Remote work: 1 day per week


💫 Your advantages

  • Join the Evaneos network of 600+ local agencies worldwide.

  • Earn 6% commission on net margin + target bonuses.

  • 20 working days of annual leave (excluding public holidays).

  • Flexible and multicultural work environment.

  • Opportunity to collaborate across multiple Asian destinations.

  • Regular training and professional development opportunities.


Preferred experience

✅ Core skills

  • Native or fluent in Italian (C1) and good command of English (B2).

  • Proven experience in tourism, sales, or customer service (minimum 2 years).

  • Strong sense of organization, autonomy, and attention to detail.

  • Excellent communication and negotiation skills.

  • Customer-oriented mindset and ability to handle multiple requests efficiently.

  • Team player with adaptability and proactive problem-solving attitude.


🧭 Level of experience

  • Intermediate (2–4 years) or Experienced (5+ years).

  • Motivated beginners may apply if they have relevant experience or strong familiarity with Asia.


🌐 Languages required

  • Italian – Native or C1

  • English – B2

  • Korean – Bonus


💥 Bonus skills

  • Experience living or working in Korea.

  • Previous experience with the Evaneos platform or within a DMC.

  • Background in inbound tourism (B2C/B2B FIT).

  • Digital savvy and comfortable with online sales tools.


🚫 Non-negotiable

  • Valid residence or work visa in Korea (Visa F-6, F-7, or E-7) / or in Thailand for the Bangkok position.

Recruitment process

1️⃣ CV + cover letter selection by Florencia (Evaneos Recruitment Services)

2️⃣ Final interview with Philippe Plénacoste (Director Asia Pacific)

🎊 Welcome to Bangkok! 🎊

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