Partner Agency | Sales Agent (IT) in Tanzania

Permanent contract
Moshi
Occasional remote
Salary: Not specified

Evaneos
Evaneos

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Questions and answers about the job

The position

Job description

We are looking for an experienced and motivated Italian Sales Agent to join our partner agency’s team in Tanzania.
You will manage travelers’ requests via the Evaneos platform and act as the main contact for travelers from the French and Italian markets.

With its network of over 1,000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies.
Joining an Evaneos partner agency means committing to developing responsible tourism and building unique, ethical, and high-quality travel experiences that align with Evaneos’ values and expectations.


Preferred experience

Your missions as a Sales Agent in Tanzania

Reporting to Solène Perbost, you will be responsible for the French and Italian markets.
Your main missions will include:

✈️ Advising customers and tailoring trips

  • Getting in touch with travelers through the Evaneos platform

  • Understanding travelers’ expectations and specific needs

  • Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing the practical aspects of the trip

  • Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

  • Handling booking management for hotels and activities

  • Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

  • Being the local point of contact for travelers throughout their trip

  • Performing quality monitoring during the trip

  • Handling travel issues, conflicts, complaints, cancellations, and refunds


Profile

Core Skills

  • Native italian speaker and proficient in English

  • Excellent knowledge of Tanzania, its culture, traditions, and points of interest

  • Excellent interpersonal and customer service skills

  • Minimum 2+ years of experience in tourism and previous sales experience

💥 Bonus Skills

  • Already living in Tanzania

  • Comfortable with the Tanzanian lifestyle and local culture

  • Adaptable and not afraid of the unexpected

  • Enjoy problem-solving

  • Strong organizational and time management skills

Don’t have all the skills listed? Apply anyway!
We’re looking for passionate people who want to help transform the tourism industry through more responsible travel.


Additional Information

📅 Contract type: Local contract – minimum 2 years
📍 Location: Moshi, Kilimanjaro, Tanzania
🤝 Availability: {To be confirmed}
💰 Salary: Negotiable
🕓 Working hours: Monday–Friday (8am–5pm) & Saturday from home (8am–1pm)
💻 Flexible work: One additional full day working from home allowed (Monday–Friday)


Your Advantages

  • Join our Evaneos network of over 600 local partner agencies worldwide, committed to building unique and responsible trips

  • Earn a commission on your travel sales

  • Work on a flexible schedule (1 day work from home)

  • Resident and work permits sponsored in Tanzania

  • Insurance: as per Tanzania labor law & health insurance

  • Paid discovery trips around Tanzania with the team (approximately once a month)


Recruitment process

1️⃣ Profile selection (CV + cover letter) by Florencia, Evaneos Recruitment Services Manager
2️⃣ Final interview with Solène Perbost, your future manager

🎊 Welcome to Tanzania! 🎊

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