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Who are they?
Evaneos description
Better Trips for travelers. Better Trips for the world. Since Evaneos was founded in 2009, we’ve been building a greener, fairer future for travel. By connecting travelers with the world’s best local experts, we provide trips that are better for them and better for the places they visit. For us, it’s all about quality and impact. That means fighting mass tourism and impersonal experiences at the expense of local communities and the environment. Instead, we offer tailor-made trips, lovingly crafted by those passionate about sharing and protecting the destinations they call home. Thanks to our network of more than 1000 local partners in more than 160 destinations, we’ve helped more than 500,000 travelers plan extraordinary trips around the world.
The local agency you will work with in Sri Lanka
Mai Globe Travels is an inbound travel agency based in Sri Lanka and Vietnam. Each trip to Asia is unique, and we are proud to design customized holidays for our clients. Your dedicated travel consultant will design the perfect trip for you, whether you want to discover places off the beaten track in Sri Lanka with your family; visit cultural sites with an English-speaking guide; or choose an adrenaline-filled, exciting holiday in Vietnam. Maybe you prefer a homestay where you can get to know some locals; a cross-country tour with your own personal, chauffeur-driven car; or a romantic, luxurious get-away in the Maldives. What’s your idea of a holiday? Tell us and we’ll create the best trip for you. The MAI in Mai Globe Travels is our philosophy and the guidelines of our tailor-made tours: memorable, authentic, and inspirational.
Meet Annika, Northern Europe Leader
Job description
Mai Globe is looking for an intern to take care of the German market and create tailor-made trips to Sri Lanka (possible to extend it to Vietnam and the Maldives) for the German customers. As an intern, you will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:
Understand travelers expectations
Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries
Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities
Advises clients regarding destinations, cultures, customs, weather, and activities
Responsible for billing the travelers
Handles travel issues, conflicts, complaints, cancellations, and refunds
Builds and maintains relationships with travel and tour operators
Quality monitoring during the trip
Social media development
Additional information:
Duration & contract type: 4 to 6-month internship
Precise location: Colombo, Sri Lanka
Availability: ASAP, flexible in terms of starting dates
Salary: according to the profile
Other advantages: accommodation will be provided at the beginning of the internship, VISA provided, and computer and furniture provided
Working time per day and week: 40h per week
Preferred experience
Languages required:
German is mandatory
English is needed as the internship is in an English-speaking environment
Ideal profile: previous experience in sales, interests in the tourism industry but not needed to follow tourism studies, customer-oriented, organized, and rigorous.
Recruitment process
1. Application with CV and motivation letter
2. Video interview through the Willo platform
3. HR interview with Evaneos Recruitment Services if needed
4. Call with the concerned local agency manager
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