Head of Revenue Management and Capacity (H/F)

Europcar Mobility Group est un acteur majeur des marchés de la mobilité.

L’objectif d’Europcar Mobility Group est d’offrir des alternatives attractives à la possession d’un véhicule, de manière responsable et durable. Dans cette optique, le Groupe propose une large gamme de services de location de voitures et d’utilitaires - que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus - avec une flotte déjà “ C02 light “, équipée des dernières motorisations, et qui sera de plus en plus “ verte “ dans les années à venir (plus d’1/3 de véhicules électriques et hybrides d’ici 2023).

La satisfaction des clients est au cœur de l’ambition du Groupe et de celle de ses collaborateurs. Elle alimente également le développement continu de nouvelles offres dans les trois lignes de services du Groupe - Professionnel, Loisirs et Proximité - qui répondent aux besoins et cas d’usage spécifiques des entreprises et des particuliers.

Les 4 grandes marques du Groupe sont : Europcar® -le leader européen de la location de voitures et de véhicules utilitaires légers,

Goldcar® -le leader de la location de voitures à bas prix en Europe,

InterRent® – la location de voitures “ de niveau intermédiaire “

Ubeeqo® – l’un des leaders européens du covoiturage aller-retour (BtoB, BtoC).

Europcar Mobility Group fournit ses solutions de mobilité dans le monde entier grâce à un réseau étendu dans plus de 140 pays (y compris des filiales en propriété exclusive - 18 en Europe, 1 aux États-Unis, 2 en Australie et en Nouvelle-Zélande - complétées par des franchises et des partenaires).

Plus d’informations sur: www.europcar-mobility-group.com

Main objectives :

• Manage countries revenue managers (4) and drive group yielding strategy
• Analyse revenue trading and main business KPIs to provide data-driven recommendations for revenue and utilization maximization for her/his countries
• Lead Capacity strategy at group level to support RPU maximization, by coordinating with country teams as well as ECI teams when needed (Fleet, Ops)
• Be the leader of Leisure Business Line development within the RCM organization

Major areas of accountability :

 Revenue Management

• Co-design and align Revenue Management strategy across the Group.
• Guide revenue managers in the countries (dotted line): find alignment on  the forecast ambitions; drive common and consistent yielding strategy with countries
• Follow up weekly performance trading (RPU, utilization, build per channel etc) and provide data-driven recommendations to countries, to pricing team and the group RCM director
• Monitor performance versus forecasts, anticipate variations, and coordinate corrective action plans
• Participate to weekly commercial reviews with countries and group commercial teams
• Provide ad-hoc analysis and presentations for top management
• Participate to the Budget process, by advising on opportunities and risk by use cases during the Budget process and building up the plan.

Capacity

• Ensure availability of up-to-date capacity info & KPIs (in the RCM Cockpit)
• Liaise with Fleet ECI to ensure alignment of fleet plans and rental days at group level, as well as to maximize the capacity potential from the current fleet (efforts to reduce the non-operative fleet)
• Active participation in the Fleet Committee process
• EV referent for RCM
• Design innovative solutions together with the RCM systems manager
• Provide support to the country teams in process management & tools (with the RCM systems manager)
• Liaise with the other Head of Revenue Management and the Pricing team for consistent RCM actions

Leisure Referent for Revenue Management

• Be the leader of Leisure Business Line development within the RCM organization
• Monitor the accuracy of Leisure forecast and take corrective actions if needed
• Monitor the performance and ensure that countries reach their forecasts

Transversal missions

• Colead Group Peak Season strategies with Pricing Director and other Group Head of Revenue Management i.e. provide strategic guidelines, countries support and right level of monitoring
• Follow up on the implementation and success of RCM 3-year plan
• Participate in Group transversal projects when needed

Management of 1 Revenue & Capacity analyst (direct line)

Management of 4 revenue managers in countries (dotted line

Internal and external relationships :

• Internal: Group Revenue and Capacity Management, Pricing, Countries, Sales, Marketing & Product Management, Performance, Ecommerce, Controlling.
• External: External data and software providers

Previous experience :  

• Revenue Management in the travel/mobility industry
• Supply chain or Network Planning experience is a plus

Education level / certificates :  Master of Science, Master of Business Administration

Languages : English, ideally one other European language

Personal characteristics : Team Player, ideally internationally experienced, ideally managerial experience