👫 About the team
The Chief Operating Officer (COO) is accountable for providing high-quality support to external & internal customers, and organizing all technical operations support. He oversees Equativ business-enabling functions (Technical Operations, Customer Support, Quality, Analytics) with the following main responsibilities:
- Building a scalable organization that optimizes resource allocation and embeds technical expertise at a regional level
- Identifying operational bottlenecks, resolving them, or escalating them to Executive Committee / CEO when appropriate
-Facilitating alignment across the group, and especially between strategic guidance (CSO), commercial execution (CRO) and product / technical capabilities (CPO)
We are looking for an energetic and talented Project Manager to support the COO in the ongoing transformation of his organization. The COO Project Manager will report directly to the COO and will ensure the proper follow-up of the execution of decisions and transformation projects across the COO organization and the entire company, keep the focus on the top priority topics and track performance on behalf of the COO. He/She will keep the COO fully informed on a frequent basis and escalate as need be.
Monitor COO’s organization transformational and organizational programs, especially the newly designed Technical Operations teams to be implemented in FY24
Support the COO in establishing compelling and visual documents to enable moving transformation forward, especially when it comes to Technical Operations Roadmap and new Customer Segmentation rollout
Track progress and feedback on various initiatives, and report frequently to the COO friction points identified in the organization
Facilitate collaboration and coordination between central and local teams
Keep the focus on highly-priority topics and track performance
Make sure decisions are properly executed
Make meetings as productive as possible ensuring proper agendas, action items and follow-ups
Will remain limited but on an exception bases, he/she will represent the COO in specific meetings when need be, convey COO’s voice and decisions in these forums, and collect associated feedback
You hold a Master’s degree in management or business disciplines or are in final year
Pragmatic creative thinker: learns quickly, identifies solutions when facing problems, open to change
Continuous optimizer: analyzes facts, identifies successes and failures, drives change
Solid background in coordinating a variety of priorities in a fast-paced matricial environment
Ability to provide well-focused strategic and tactical plan that results in measurable success and better-than-market performance
Outstanding interpersonal skills
Position based preferably in Paris, France (or possibly London, United Kingdom)
Meet Jennifer, Demand Sales Director, France
Meet Karina, Senior Sales Enablement Manager