Ad Operations Manager

Permanent contract
Singapore
A few days at home
Salary: Not specified
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Equativ
Equativ

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Questions and answers about the job

The position

Job description

What's in it for you

 

You will join Equativ at a key moment as we continue to expand our operation in the APAC region. You will manage the Adops activity in APAC which is a critical component of driving Equativ adoption and shaping the future of an industry leader. If you like to join a fast pace and growing company then this role is for you.

Key Responsibilities

Account management  (60%)

  • Onboarding customers to our curation platform and managed services 
  • Work closely with our DSP partners and Curators as well as Holdco contact points for Programmatic briefs and deals
  • Be the lead point of contact for all client communications post-sale, Liaising with our HQ team on clients needs for product feedback related needs
  • Support our curators (programmatic resellers) on executing their briefs, Liaising with internal supply team to get inventory for the campaign to be delivered
  • Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation, and post-campaign analysis
  • Communicate with clients proactively in terms of campaign performance and work on incremental revenue generation and post-campaign analysis
  • Co-conduct with our sales team on QBRs with clients to drive client satisfaction

Trading and Troubleshooting (40%)

  • Be the expert of using our Maestro platform by knowing the features and limitations of the tool.
  • Trade and optimize on campaign needs and execute to hit client’s KPI
  • Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues.
  • Liaising with our Support team for in-depth troubleshooting
  • Collaborate with other regions of Equativ to drive growth and synergy

 

 

  • Good programmatic setup and troubleshooting knowledge, hands on DSP experiences is a plus
  • 3+ years' experience in adops of setting up campaigns/troubleshooting/optimizing
  • Strong collaborative and cooperative mindset that can work with cross functional teams
  • A team player, a quick thinker and a fast learner to pick up the industry nuances
  • A go-getter and self-starter who can thrive in a rapidly changing environment
  • Willingness to travel up to 5~10% of the time for trainings, meetings, or conferences on an annual basis
  • Good interpersonal skills and effective communication

About Equativ

 

Equativ, a leading independent ad platform, brings scale and simplicity to digital advertising. Following its recent merger with Sharethrough and the acquisition of Kamino Retail, advertisers, media owners, and technology partners rely on Equativ’s advanced SSP, curation, and retail media services and technology to achieve maximum business outcomes. With a focus on privacy-first programmatic video, CTV, and data-driven solutions, Equativ enables clients to activate across the digital ecosystem while protecting consumer privacy. The company’s global expertise is also backed by a team of over 750 employees across 19 countries.

 

Equativ has been awarded the HappyIndex@Work label and is proud to be among the best companies in the ChooseMyCompany ranking, recognized for its flexible working environment.

 

Come and lead the charge with us in building a transparent ecosystem based on quality!

 

Equal Employment Opportunity

 

Equativ is an equal opportunity employer. Equal access to employment, services, and programs are available to everyone, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require reasonable accommodation throughout the application and/or interview process, please contact the recruitment team at ta-team@equativ.com

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