Travel Assistant – Luxury Travel (Back Office) | Madrid

Job summary
Permanent contract
Madrid
No remote work
Salary: Not specified
Starting date: April 05, 2026
Experience: > 2 years
Skills & expertise
Motivational skills
Excel
Powerpoint

Eluxtravel
Eluxtravel

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Questions and answers about the job

The position

Job description

Company Overview
Eluxspain is a luxury travel agency catering to an international clientele seeking unique and tailor-made experiences in France. The group has now expanded its presence to France, Italy, and Switzerland.
Eluxspain operates as a DMC, working exclusively in a B2B environment.

Job Description
Within the Operations department, your main responsibilities will include:

  • Contributing to the full organization of trips once they have been confirmed by the client: private transportation, VIP services, tours, and exclusive experiences

  • Booking all related services and activities

  • Verifying all trip details in accordance with our internal processes and tools

  • Acting as the main point of contact once the client is on site: proactively communicating all necessary information in advance and making adjustments when required to ensure a seamless experience


Preferred experience

Profile & Requirements

  • 1 to 2 years’ minimum experience in a similar role

  • Excellent written skills and strong command of Microsoft Office tools (Excel, Word, PowerPoint)

  • Fluent in Spanish and English (spoken and written); French is a plus

  • Previous exposure to the luxury hospitality or luxury travel market is highly desirable

Personal Qualities

  • You enjoy challenges and are constantly driven by client satisfaction

  • You feel comfortable being the main point of contact for high-end clients and delivering unforgettable travel experiences

  • You are eager to grow within a dynamic team and a fast-evolving company

  • You are inspired by unique, authentic, and exceptional destinations and products

  • You thrive in a fast-paced environment and dislike routine

  • You are able to act as a key link between international clients and Spanish service providers

If this sounds like you, this position is made for you.

Competitive salary depending on profile

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