Job Description

The Extensions Architect works directly with several Dynatrace departments and our customers to design, develop and support extending our award-winning APM solutions. He/she represents Dynatrace as an expert in the practice of application performance management, providing customers with the means to extend the Dynatrace Platform along their digital transformation journeys. He/she learns new technologies while using existing knowledge of application integrations and visualizations.

This is an architect level position, requiring more than just product knowledge and expertise. Extensions Architects have years of experience running integration engagements, from planning the architecture, to developing the implementation and handing it over to the end customer. They are also natural problem solvers who like a variety of challenges while working in complex environments.

Responsibilities

• Serve as a subject matter expert on techniques and best practices for extending Dynatrace, combining product expertise with your skills and knowledge
• Consult with customers to understand and meet, their business and technical goals
• Develop, and support, integrations with 3rd party tools and devices to extend the footprint of Dynatrace through the extension framework, custom apps and custom workflow actions
• Work with customers to provide information on how to best incorporate the Dynatrace product in non-out-of-the-box supported environments
• Participate in project scoping and integration architectural deployment design
• Partner with the sales team as needed in presales technical sessions
• Recommend complementary Dynatrace product features to meet customer goals

Qualifications

Required Skills

• Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
• 5+ years hands-on design and programming experience, preferably Python or ReactJS/Typescript
• 4+ years of consulting/development experience, preferably with APM tools
• Able to multitask, for example a few customer engagements, Slack, emails, support questions and side projects
• Self-starter and driven to deliver projects on time
• Comfortable with taking shortcuts to deliver value for money for internal and external customers
• Strong architectural understanding of infrastructure observability
• Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end
• Demonstrated experience with data visualization via charts, tables and dashboards, including appropriate use of granular and aggregate data
• High technical comfort with Windows administration, and with Linux/UNIX command line
• High technical comfort creating and maintaining personal virtual machines (Windows and Linux guest OSes)
• Experience with, and understanding of, Docker for personal test environments
• Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Excellent verbal and written English communication skills and attention to detail
• Comfortable with people from the development labs to the executive offices
• Comfortable taking educated risks as warranted

Desired Experience   

• Previous Dynatrace experience, or experience with another APM tool
• A broad experience with network devices, databases, storage devices, and messaging systems
• Ability to write or contribute to technical white papers and blogs
• Extensive knowledge of Python, YAML, ReactJS and Typescript
• Front end design experience
• Excellent verbal and written skills in French, German or Spanish

Discover more perks & benefits

Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/

Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/

Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences