Account Manager - DACH

Permanent contract
München
A few days at home
Salary: Not specified

DiliTrust
DiliTrust

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The position

Job description

Ready to be part of the Legal Tech revolution?

 

Vision: 

As a leading software-as-a-service (SaaS) provider, Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026.

 

Our Impact:

From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.

 

Our Recognition:

Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and “Tech at Work” labels every year since 2019.

As an Account Manager, you will meet senior executives of multinational corporations and mid-sized companies in the private and public sectors. You will work closely with CEOs, Board members and management teams to drive and grow key client relationships. You will act as a product expert and be the voice of the customer internally with our sales, development, and marketing teams. 

Main responsibilities :

  • Building relationships with a portfolio of key clients 

  • Managing contract renewals 

  • Identifying and acting on upsell and cross-sell opportunities to meet targets 

  • Acting as a consultant on the product and accompanying clients using the products 

  • Monitoring KPIs for business cases and product use 

 

  • 5 years of proven track record in account management, sales, or a customer-facing role in the enterprise software space 
  • Experience selling Software as a Service SaaS (SaaS) 
  • Consistent over-achiever of quota and revenue goals 
  • Proficient in using CRM software to manage sales activities and maintain detailed records of all sales interactions
  • Native German, fluent English

Desired Skills:

  • Demonstrated ability to independently build and manage a territory plan and  aligning complex product solutions with specific customer needs.
  • Experience collaborating with executive stakeholder across large, organization, with excellent written and verbal communication skills 
  • Energetic, self-motivated, and results-driven, with a relentless focus on achieving sales targets and expanding the customer base
  • Ability to manage a wide ecosystem

Recruitment process :

  • Interview with TA team member (30/45 mins)
  • Interview with the Head of Customer Success DACH (1h)
  • Interview with Chief Customer Success  (45 mins)

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