Your career at Deutsche Börse Group

Your area of work
Onboarding & Business Excellence is the competence center of efficient client onboarding & lifecycle management leveraging state-of-the-art processes and tools delivered through digitization and automation initiatives while applying quality assurance at all times. 
The team provides first class client services across all trading and clearing markets directly to the client or as subject matter experts to internal interfaces. The key target of Onboarding & Business Excellence is to review and increase client experience and to continuously improve internal and external processes to deliver fast and qualified client services while remaining compliant with regulation.
As a working student (f/m/d) in the team Invoicing & Fee Reporting you will be mainly responsible for the receivables management, in direct client contact and internal interfaces. Furthermore, you will provide 2nd level support for questions regarding fees, invoices and pricing via phone and e-mail.

Your responsibilities:

• Main area of responsibility is receivables management with direct client contact
• Client support for all invoicing and fee related issues
• Maintenance of client related data
• Update of internal guides

Your profile:

• You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least two semesters
• You have basic knowledge of financial markets
• You are highly motivated, flexible and ready to take on responsibility 
• In addition to this, you are client and services oriented with your communication skills
• Furthermore, you have good knowledge in MS Office applications
• You are proficient in written and spoken English and, ideally, German

Start Date: 01/06/2024