Historically, Deezer has developed a real expertise in identifying, prospecting and developing B2B deals.

Today, expanding and optimizing our network of partners around the world has become one of the company's strategic pillars. With high ambitions and growing opportunities, the commercial division takes up many challenges every day in a dynamic and exciting working environment.

As a Sales Tooling Manager, you will play a central role in enabling this growth by building and continuously improving the tools, processes, and foundations that help our sales teams operate efficiently and scale. You will work closely with the whole commercial organization and cross-functional stakeholders to turn business needs into practical solutions, drive adoption, and ensure our commercial tech stack supports day-to-day execution and decision-making.

WHAT YOU WILL DO

• Own and continuously improve the commercial tech stack with a focus on the commercial CRM, including interoperability of the end-to-end architecture, tool purpose, and ownership.

• Drive CRM enhancement and adoption (workflows, views, fields, governance), ensuring the setup reflects business lines and evolves with the organization.

• Implement reporting and dashboards that support decision-making (pipeline visibility, performance tracking) with reliable definitions and data consistency.

• Manage integrations and data flows between tools, ensuring data quality, harmonization, and governance.

• Translate business needs into clear requirements and drive the prioritization of process and tooling improvements with stakeholders through a structured cadence (e.g., bi-weekly planning), improving and standardizing commercial processes (sales cycle, approvals, handovers) to reduce friction and increase clarity across teams.

• Lead tooling projects end-to-end (scope, timelines, risks, change management), coordinating internal teams and external vendors when relevant.

• Own the “back-office” structure of tooling (admin, permissions, taxonomy, documentation, runbooks) and drive change management, enablement and trainings (onboarding, CRM sessions, office hours) to ensure adoption.

• Quickly ramp up on advertising campaigns management and billing/invoicing tools, understand related processes and integrations/data flows, and provide reliable backup support when needed.

• 5+ years of experience in Sales Operations / Revenue Operations / Sales Tooling / CRM administration (or similar), ideally in a scaling environment.

• Excellent written and oral communication skills both in French and English

• Strong project management skills (planning, communication, risk management, iterative delivery), with proven ability to take ownership of projects and proactively drive initiatives from concept to delivery in fast-paced, cross-functional environments.

• Strong ability to translate business problems into systems/process solutions (requirements, prioritization, stakeholder management).

• Solid hands-on experience with CRM configuration and governance (bonus: Monday.com and Salesforce), including workflow optimization and reporting.

• Experience with integrations and data management (data quality, hygiene, basic architecture understanding).

• Curious and solution-oriented, with high attention to detail, structured thinking, strong adaptability, and a pragmatic mindset focused on impact and adoption.

At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need.

If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou