The HR Specialist is responsible for supporting the HR function through Benefits administration, recruitment support, employee onboarding and backing up payroll. Working closely with two HR Business partners and a Payroll specialist, this role ensures the smooth execution of the operational processes that sustain the employee lifecycle.
Key Responsibilities
BENEFITS ADMINISTRATION
- Enrollment & Employee Support: Administer new hire benefits elections and qualifying life event changes; serve as primary point of contact for all employee benefits questions, issues, and troubleshooting
- Disability Management: Manage short-term disability (STD) and long-term disability (LTD) claims; coordinate with employees, managers, and carriers throughout the leave process; ensure compliance with leave policies
- Vendor & Carrier Management: Coordinate with insurance carriers, brokers, and TPAs; manage vendor relationships and service level issues; support annual renewals and plan changes
- Invoice & Billing Management: Process and reconcile monthly benefits invoices; verify billing accuracy against employee census data; coordinate payment with finance/accounting; resolve billing discrepancies with vendors
- Benefits Data & Documentation: Maintain accurate benefits records in HRIS; create employee communications and resources; track participation rates and benefits metrics
- Onboarding & Offboarding: Present benefits orientation to new hires; process benefit terminations for departing employees; coordinate final deductions and retirement plan distributions
RECRUITMENT SUPPORT
- Hiring Manager Support: Collaborate with the recruiter to guide hiring managers and stakeholders through the recruitment process; provide timelines, information on required steps, and key milestones
- Job Posting and Sourcing: Partner with recruiter to post approved positions on internal and external sites; screen resumes; identify qualified candidates
- Interview Coordination: Work with recruiter, hiring managers, and HRBPs to schedule interviews; conduct initial interviews and gather feedback
- Approval and Follow-up: Prepare recruitment files for approval; submit for final sign-off and maintain timely communication with candidates and stakeholders
- Optimization: Maintain up-to-date trackers; promote referral program; support evaluation of job market tools
EMPLOYEE ONBOARDING
- Pre-Start Preparation: Coordinate with IT, PCS, and relevant departments to ensure equipment, system access, workspace, and pass are ready before first day
- Document Collection: Ensure all required employment forms and compliance documents are received, verified, and processed before first day
- Orientation Sessions: Schedule and facilitate orientation sessions covering company policies, culture, benefits, and key tools
- Manager and Team Coordination: Work with hiring managers to plan new hire’s first week and integration into the team
Rencontrez Jean, Delivery Leader
Rencontrez Jeremie, Tech lead