Join ChangeNOW, the world's largest gathering of solutions for the planet. As a Freelance Volunteers Manager, you will be responsible for coordinating the recruitment of volunteers, animating the community, and ensuring the smooth running of the volunteer schedule for the ChangeNOW 2025 summit. Your missions will include defining the volunteer engagement strategy, cross-team coordination, training and onboarding supervision, enhancing the volunteer experience, operational supervision during the event, and community engagement and retention.
Suggested summary by Welcome to the Jungle
Développer et diriger la stratégie de recrutement des bénévoles en fonction des objectifs de l'événement.
Collaborer avec les responsables d'équipe pour recueillir et analyser leurs besoins spécifiques, et ajuster la stratégie de recrutement en conséquence.
Concevoir le parcours de formation pour les bénévoles et les chefs d'équipe, et superviser l'organisation et la facilitation des sessions d'intégration.
In preparation of the ChangeNOW 2025 summit and under the supervision of the production manager, you will be responsible for coordinating the recruitment of volunteers, animating the community and ensuring the smooth running of the volunteer schedule for the event.
As the Volunteers Manager, your missions will include :
1. Defining the Volunteer Engagement Strategy
Develop and lead the volunteer recruitment strategy in line with the event’s objectives
Identify new networks and partnership opportunities to broaden the volunteer base
Oversee the reactivation of existing volunteer groups and ensure their continued engagement
2. Cross-Team Coordination & Needs Assessment
Collaborate with team leads to gather and analyze their specific needs
Translate these needs into mission profiles and adjust the recruitment strategy accordingly
3. Training and Onboarding Supervision
Design the training journey for volunteers and Team Leaders
Oversee the organization and facilitation of onboarding sessions
Ensure smooth information flow between teams and volunteers
4. Enhancing the Volunteer Experience
Develop initiatives and partnerships to improve the volunteer experience before, during, and after the event
Coordinate with the production team on logistical aspects related to volunteer reception and comfort
5. Operational Supervision During the Event
Ensure smooth coordination between volunteers, staff, team leaders, and logistics teams
Implement a responsive management system to address needs and unforeseen situations on-site
Support Team Leaders in the daily management of volunteers
6. Community Engagement & Retention
Maintain ongoing engagement with the volunteer community outside of event times
Develop a post-event engagement plan to retain and grow the volunteer community
📅Timeline & budget
September – October (1–2 days/week, approx. 6–8 days)
November – December (4–5 days/week)
January – March (5 days/week)
April (5 days)
Budget : max 20K€
Excellent written and verbal communication, in both English and French
Proven experience in event or community project management
Strong ability to plan, organize, and execute strategies
Comfortable working in fast-paced, dynamic environments
Experience in volunteer recruitment, training, and community building
Ability to motivate and manage diverse groups (volunteers, team leaders, etc.)
Skilled in designing and leading onboarding and training sessions
Hands-on leadership during events, with the ability to manage crises or last-minute changes
Deep motivation to have a positive impact, and to change the world!
An interview with the Head of Human Resources
An interview with the Head of Production team
An interview with another team member
An interview with the COO
Rencontrez Santiago, Cofondateur & CEO
Rencontrez Gabrielle, Junior Account Manager