Enhancing Learning Technology Experience - Administration de la plateforme d'apprentissage LMS (Docebo) - système d'information  (Alternance 1 an)

Work study(12 to 24 months)
Salary: Not specified
Occasional remote
Experience: < 6 months
Education: BAC+3


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The position

Job description

In 2023, we are pursuing our ambitions to continue to enable organizations’ digital transformation. We are looking for our new Administrateur de système d’information - Plateforme LMS (Docebo) - (Alternance 1 an) to join Axway’s family. Are you ready? Join us now!!

Together we can. Together we will. Axway is an enterprise integration company that’s been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. Axway revitalizes IT infrastructures to enable brilliant digital customer experiences to unlock new business innovation and capabilities. Axway puts companies on a secure, future-proof path for growth.

With Axway, you’ll go far because we’re better together. You’ll exchange ideas with a culturally rich global community of over 1,550 members who connect remotely or show up onsite in every time zone on the planet. And you’ll have the support and camaraderie of your Axway leadership and colleagues to remind you that you’re not alone on your journey and have taken one more step forward every day. Together we can accomplish anything. Learn more: www.axway.com.

At Axway University (AU) our Mission is to help our partners, customers, and employees achieve their goals by learning together. To do so we are organized in three very tight teams: the Curriculum Architects team (CA), the Design and Development team (D&D), and the Delivery Team (DELI), the “Axway University Super-Admin” role reports to the D&D Team Manager.

The team got together 18 months ago, and we are still developing and growing our content as well as our ways of working. The ideal candidate is expected to contribute to set up the team rules as well as deliver on the daily responsibilities and tasks.

  • Optimize the use of the LMS (Docebo) and all other tools used by the whole team to create and deliver engaging learning experiences (ReadyTech, Poll Everywhere, Murals, etc).

  • Promote use of the ecosystem of tools we have available.

  • Create ways to securely open access to other people in the ecosystem to exploit AU tools autonomously.

  • Follow up with our vendors’ CS teams on existing tickets, optimizing use, and becoming an influencer in their communities.

  • Team up with the CA and Delivery team to lead projects dedicated to improving the learner experience via the use of the technologies available or new ones.

  • Provide constant visibility of know bugs, fixes, roadmaps, trending ideas, and current projects.

  • Analyse and produce reports of system usage including ideas for optimization.

Preferred experience

  • First experience with an LMS, (Docebo would be a plus)

  • Solution mindset, dedicated to find ways to simply communicate to a wide variety of users the best way to achieve their goals and/or solve their issues

  • French; Conversational knowledge of English is a plus. Read and write a minimum

  • Organization skills, able to set their own agenda and priorities and adapt as needed.

Axway is EEO and AA employer.