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Implementation Manager

Job summary
Permanent contract
Paris
Salary: €50K to 70K
A few days at home
Experience: > 2 years
Education: Master's Degree
Skills & expertise
Generated content
Product development

Aletiq
Aletiq

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Questions and answers about the job

The position

Job description

Why is this role important?

Aletiq is a cross-functional industrial platform that impacts most business processes. 60% of our customers’ employees uses the solution on a daily basis. Therefore the implementation team plays a key role in our customers’ success ensuring quick adoption.

What is it like to work at Aletiq?

We are looking for talented, curious and enthousiastic candidates who are passionate about tech.

Still in the early days of Aletiq, hiring top talents is our #1 priority and we scrutinize every profile we select. Personality matters as much as expertise when exploring your contribution.

We really value empowerment and personal development to build a great team.

Our values: Team spirit, Keep pushing, Be bold, Smarter is better.

What will you do?

Implement Aletiq

  • Co-define with customers their new ways of working with Aletiq

  • Manage the technical roll-out of the solution with the Tech team and the client operational teams.

  • Train users

Support adoption

  • Build lasting relationships with our customers

  • Answer customers’ questions about the product

  • Provide our partners with all the knowledge they need (videos, articles, contextual help…)

Contribute to product development

  • Act as an interface between customers and Aletiq product team to foster product development

  • Ensure that any technical problems encountered are quickly resolved


Preferred experience

  • Good interpersonal skills, are empathetic and know how to quickly build trusting relationships with your contacts.

  • Enthusiastic and energetic, and can easily drive change in client teams.

  • Self-reliant in the execution of your tasks

  • At least 2 years of consulting or project management experience

  • Graduate of a top business or engineering school.

  • Willing to travel (~6 days per month: France, USA, Canada, Turkey…) and a valid driver’s license.


Recruitment process

We respond to applicants before the end of each week and within 24 hours of each interview, we will request and share feedback at every stage.

Applicants can expect the following:

  1. A discovery call to get to know each other better - 30 minutes

  2. On site technical interview - 1h30

  3. A motivational interview with one of the founders - 1h

  4. Offer stage

A lot of our interviews are enabled through self-scheduling but we are always on hand to speak to you or answer questions throughout the process. At the offer stage, you may want to speak to more of the team, see a demo or have other suggestions for us.

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