Aircall

Aircall

Junior Billing Specialist

  • Permanent contract 
  • Starting date:  
  • Paris
  • 2 years of college
  • < 6 months

The company

Aircall

Aircall

  • Electronics / Telecommunications, SaaS / Cloud Services
  • From 250 to 2000 employees

The job

Junior Billing Specialist

  • Permanent contract 
  • Paris

This position was filled!

About

Aircall is on a mission to revolutionize the business phone industry!
We exist to bring empathy into business conversations.

We provide an entirely cloud-based voice platform, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015.

Behind our product are the amazing teams driving it, split between Paris, NY and remote locations.

Job description

What you will do:

  • Monitor assigned accounts to identify outstanding debts
  • Ensure that all clients are informed of their outstanding debts and due dates
  • Find and contact customers to inquire about their overdue payments
  • Issue invoices, receipts and credit notes
  • Update the customer database
  • Solve billing, customer credit and payment disputes issues
  • Manage account and balance status and identify inconsistencies
  • Ensure the smooth running of the collection process
  • Be the point of contact for our Success team
  • Support for the implementation of a new invoicing software

What we offer:

  • A competitive environment where you can get responsibilities
  • Sunny offices in the center of Paris with ping-pong tables, music studio, free food/drinks, and regular team parties
  • Immersion in the Parisian startup ecosystem, and an opportunity to work with some of the most promising startups
  • Competitive package
  • Yearly team offsite to exotic locations bringing together our Paris and NYC team

Preferred experience

  • Good communication skills in order to deal with customers
  • Ability to deal with numbers and to process of financial information
  • Excellent knowledge of MS Office (in particularly Excel) and ER software
  • Written proficiency in English

Meet the Aircall team

Aircall

Aircall

Junior Billing Specialist

  • Permanent contract 
  • Starting date:  
  • Paris
  • 2 years of college
  • < 6 months
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