We are seeking a skilled Manager to lead and expand our Database and Platform (Windows/Unix) Services team. Are you an experienced leader with a comprehensive understanding of the IT infrastructure outsourcing industry? Are you eager to face new challenges in a rapidly evolving competitive field? If you answered “yes” to these questions, we invite you to join us without hesitation!

Your responsibilities:

• Lead and manage Database and platform services team

• Take the lead in managing your services area globally and establish strong relationships with both internal and external stakeholders

• Identify, develop, and implement new business opportunities and services in collaboration with global stakeholders

• Set an example through your leadership and actions

• Drive improvements, automation, optimization, and implementation changes

• Supervise and guide direct reports, addressing their development, performance, technology, and current or future operational needs

• Manage team workload by setting clear goals and deadlines, allocating resources effectively, and overseeing project management

• Support change, encourage employees to innovate, evaluate suggestions, and remove obstacles to implementation. Assure employee equity and encourage employee growth and opportunity

• Actively listen to team members’ feedback and promptly resolve any issues or conflicts

• Provide regular reports on essential metrics

• Foster effective collaboration with other Aeven delivery centres, such as Denmark and the Philippines

• Work together with HRBP to ensure compliance with necessary HR processes, including performance management, compensation and benefits management, retention, and annual organizational review

Your Team

Your team will comprise IT Operations Specialists and Project Consultants, organized into two sub-teams: Database Services (MSSQL, Oracle, DB2 & OpenSource databases) and Platform Services (Unix/Linux and Windows).

The team consists of 16 members, and we anticipate further growth throughout 2023. As a global team, our Operations Specialists and Project Consultants collaborate closely with colleagues from Denmark and Philippines. Daily collaboration occurs through online channels, and you will be expected to actively participate in this collaborative environment.

Employee benefits

• 5 weeks of vacations/year

• 5 sick days/year

• Flexible working hours

• Possibility to work from home

• Flexible cafeteria account for leisure (12,000 CZK/year)

• Meal vouchers in the amount of 100 CZK per workday (Aeven covers 55 CZK)

• Fully covered MultiSport card enabling free entry to sports facilities in the Czech Republic

• Free refreshments in the office

• Company get-togethers

• Various team-building activities

• Free fruits and vegetables from Monday to Thursday

• Wide selection of tea and coffee for free

• Height-adjustable tables

• Relax zones with Xbox

• Czech language lessons

• Annual flu vaccination for free

• Demonstrated ability to effectively lead a diverse team of junior and senior members

• Possess excellent leadership skills

• Strong technical understanding of IT infrastructure, including familiarity with business metrics, best practices, and benchmarks

• Solid understanding of ITSM processes and Agile methodologies

• Experience in IT Operations and IT Outsourcing environment

• In-depth knowledge of performance metrics and their measurement

• Ability to thrive in an international work environment

• Proactive approach to ensuring smooth and efficient collaboration

• Positive attitude, open-mindedness, and receptiveness to new ideas

At Aeven, we value every job applicant and prioritize your candidate experience. Here is an overview of our standard recruitment process: After application, please expect feedback within 5 working days.

Two interview rounds:

• First round: Interview with hiring manager and potentially a colleague. Feedback within 2 weeks.

• Potential second round: Interview with hiring manager, global lead (optional), and local HR. Feedback within 5 working days.

Successful candidates will receive feedback and job offer directly from the hiring manager.

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