The account management team plays a pivotal role in Zefir’s “reselling” team, acting as the bridge between our clients looking to sell their properties, potential buyers, and our partner real estate agents. Their primary goal is to formulate the most effective strategy to sell properties within the specified timelines and at the best possible price.

👋 Meet Amaya, Account Manager at Zefir

The team’s objectives 📣

Reach 50% of your homes sold in less than 90 days post-customer acquisition.

Responsibilities  🙌

◦ Manage a large portfolio of residential RE assets from acquisition to the final act of sale.

◦ Develop end-to-end relationships with multiple stakeholders.

◦ Be an advisor to your customers by understanding their goals and defining plans of action.

◦ Align multiple stakeholders such as home sellers, local agents, and home buyers.

◦ Strategize on processes and methods to create revenue and improve customer experience.

◦ Identify the right specialist/support resources to bring into a deal, at the right time.

◦ Work closely with the Sales team to drive business growth.

Preferred Experience ✅

◦ Bachelor’s/Master’s Degree in business, or related fields.

◦ 3+ years of sales, account management, or customer management.

◦ Experience establishing trusted relationships with current and prospective clients.

◦ Ability to produce new business, negotiate deals, and maintain healthy relationships.

◦ Experience promoting a customer success focus in a “win as a team” environment.

◦ Knowledge of the local real estate market and a network of contacts is a plus.

◦ Proficient in Google Office Suite and CRM tools.

Skills expected 😇

◦ Strong communication and negotiation skills.

◦ Strong customer and stakeholder management skills.

◦ Strong organizational and project management skills.

◦ Positive attitude and ability to adapt to change.

◦ Team player & competitive attitude.

• Screening interview: The initial interview for getting to know each other (⏱30’).

• Written Questions: Written questions about your aspirations, your interest in Zefir, and a more specific question related to the role (📆 Please return your answers within approximately 5 days).

• Onsite Interviews: Debrief on your written questions, interview with one of the co-founders, and an informal exchange with the team (⏱2h).