ROLE

This role is instrumental to the achievement of the Taster Ambition. The Ops Manager will report to the Head of Kitchen Operations. It’s an opportunity to join a dynamic organisation and contribute to the development and creation of iconic online food brands.

RESPONSIBILITIES

• Bring to life and structure the organisation of our kitchens
• Implement the Global Strategy at a local level
• Accountable for P&L of his market by driving operating margin of each site according to company strategy
• Responsible for the acquisition and set-up of new kitchens and concepts within existing kitchens, and relation with landlords
• Leading the local strategy – understanding the cultural, legal and competitive landscape to ensure we are constantly evolving and innovating to respond to our customer needs;
• Accountable for Kitchen Managers’ KPIs
• Manage recruitment and onboarding of new Kitchen Managers & Assistant Managers
• Hold weekly and monthly meetings with the Kitchen Staff
• Accountable for rotas structure according to company targets & organization
• Responsible for the development and performance of the teams
• Ensure optimal quality of service & standards met
• Audit Kitchens regularly according to Taster standards
• Regularly report into the Head of Kitchen Operations
• Ensuring that all legal obligations and compliance rules are adhered to
• 50/50 HQ & Kitchens

• At least 3 years experience in a similar role with management responsibilities
• Hands-on mentality, dynamic, positive, hard-working and adaptable in a evolving environment
• Excellent communication skills (written and verbal)
• An independent self-starter: you thrive in fast-paced environment and feel comfortable with a very high level of responsibility
• Experience with operational and project management in QSR or food start-ups
• Excited by start-up culture and development
• Passion for Food