Sales Support Officer
Plný úvazek
Bridlington
Několik dní doma
Plat: Neuvedeno
Otázky a odpovědi ohledně nabídky
Pozice
Popis pozice
- Act as a first level support function to existing and new-to-bank customers for the SQMEA product offering. This includes:
- Day to day operational inquiries
- Onboardings
- Complaint management
- Provide effective support to Relationship Managers for various administrative tasks.
- Pro-actively broaden and deepen relationships with existing & new-to-bank customers through effective contact and delivery of the SQ product offering.
- Liaison point with our Headquarter in terms of problem solving and proposition development in accordance with the department’s requirements.
- Help resolve queries from customers, internal & external relationships directly within own area of expertise or authority, or by referring to superior or other appropriate colleagues where necessary.
Požadavky na pozici
- Minimum of 2 years of experience in a variety of Client facing (Sales) service and administration roles within the financial sector.
- Ability to communicate effectively in a verbal and written form in multiple languages, English being mandatory, Arabic, French or German being beneficial.
- Ability to work on own initiative, multi-task and prioritize workload.
- Strong customer service orientation with the ability to work under tight deadlines to exceed customer expectations.
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Meet Marius, Head Securities Trading Platform
