About Prose on Pixels (POP)

Prose on Pixels (POP) is an integrated global production agency built to address the marketing challenges of today and deliver meaningful content into the future. With our unique Audience-First production model, we Create, Scale, and Personalize content to captivate audiences and achieve desired brand and business outcomes.

Fusing creativity and performance, we create harder-working, more sustainable content, reducing waste and providing stronger ROI. POP is the global production agency within the Havas / BETC network.

Our France operations cover a wide range of content production activities across TV, print, audio, luxury, and more. We are currently on a journey to strengthen our operational excellence, foster a data-driven culture, and streamline our ways of working across business units.

Role Overview

You will play a key role in leading operational processes and tools transformation across our French sites (Pantin & Puteaux), with a strong focus on process optimization, performance measurement and deployment of new tools. You will work cross-functionally with various teams to analyze, map, and improve operational processes, identifying areas for automation, offshoring, and tool enhancements.

This is a hands-on role that requires both strategic thinking and operational execution - from assessing practices & processes performance to lead scalability and efficiency levers implementation for operational teams.

Key Responsibilities

• Automation, Offshoring & Tool Optimization
  • Contribute to the implementation (change management, local setup, etc) of global workflows to support borderless production, and the evolution of functional local tools by providing recommendations based on operational needs.
  • Identify opportunities for process automation (including AI-based solutions) and offshoring (primarily to India).
  • Design recommandations and lead the implementation of performance measurement tools and ensure their proper adoption across teams.
  • Stay up to date with emerging tools and technologies (especially AI-related) and assess their relevance for POP France.
• Process Analysis & Optimization
  • Analyze existing operational processes across business units (TV, print, audio, luxury, etc.).
  • Map processes using methodologies such as process mapping and value stream mapping.
  • Conduct on-site observations (gemba walks) and drive functionnal workshop to identify pain points and inefficiencies.
  • Perform value-added analysis and make actionable recommendations for process improvements.
• Performance Measurement & Data-Driven Culture
  • Define relevant KPIs (operational and financial) per activity and business unit.
  • Support the deployment of measurement tools and reporting systems.
  • Structure and share performance data with leadership and management teams.
  • Analyze data and provide insights and recommendations to improve business outcomes and foster a culture of data-driven decision-making.

Profile & Skills

• Proven experience (3-5 years) in Operations, leading process improvement initiatives, or Business Performance roles including digital solutions (SaaS/Cloud) implementation
• Hands-on knowledge of process mapping, process optimization methodologies (Lean, Six Sigma, etc.). Certification is a plus but not mandatory.
• Strong analytical skills with a structured approach to problem-solving.
• Experience with performance measurement, KPI definition, and reporting tools.
• Ability to identify automation opportunities and evaluate offshoring potential.
• Curious, proactive, and pragmatic with strong influencing skills and the ability to work cross-functionally.
• Marketing acumen, with an ability to align operational initiatives with broader business and customer strategies.
• Digital mindest, innovation enthusiast, actively promoting a culture of continuous improvement and creativity.
• Fluent in both French and English (written and spoken).
• Comfortable working in environments with low data maturity and capable of driving cultural change toward data-driven decision-making.
• Solid understanding of media assets production workflows and consulting background are assets.

#LI-CG2