Founded in 2005, Diabolocom is the leading European provider of SaaS contact center solutions. In the last 4 years, Diabolocom has experienced double-digit growth each year. 

Today, we are at the turning point of our development, looking for new talented team players.

Diabolocom helps to streamline millions of customer journeys for companies of all sizes, in more than 60 countries. Diabolocom accompanies both Customer Service and Sales teams, providing a strategic tool for them to manage interactions with their customers and prospects across all channels (voice, email, chat, social networks, SMS), and to increase their own KPIs (NPS, leads conversion, revenue…).

Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services.

Customer success stories: Carrefour, Air Liquide, Essilor, SNCF, La Poste, ManoMano, Meilleurtaux.com, Solocal, Leboncoin.

If you want to be part of the journey, keep reading 😉

First things first : what is this role about ?

As a Talent Acquisition Manager (TAM), your mission will be to identify, approach, attract and hire the best people, in accordance with the company needs and our high level of standard.

The TAM is a key role at Diabolocom, whose activity is truly recognized as a key driver to our success, with direct visibility to top management. The role goes way beyond sourcing and following t

The hiring process, it is about finding the right people, with the right personality that matches our ambition and culture!

Your missions as a TAM will be to:

- Actively identity and approach relevant profiles through the use of the classic recruitment tools (Lever ATS, LinkedIn, WTTJ…) but also through creative initiatives

- Pre-assess profiles, both on skills and personality,  through CV review and phone/video calls

- Manage and drive every step of the hiring process with the candidate and the managers

- Manage campus relationships to allow trainees and future graduates to discover our business and job opportunities

- Create and maintain a great candidate experience by being structured, rigorous and reactive

- Because sharing is caring, we expect you to share your knowledge with your team!

You show off the following skills:

- You have a proven successful experience in sourcing candidates, including tech profiles, in a multicultural environment and competitive market

- You are agile and you are constantly looking for new ways of sourcing highly sought-after candidates through innovative methods

- You are well organized, detail-oriented and are able to prioritize

- You have a proven ability to work in a fast-paced environment, managing multiple tasks with tight deadlines simultaneously

- You have strong listening skills, intuition and empathy

- You have excellent oral and written communications skills in French & English and enjoy working in an international environment

Wait a second! Life’s a two-way road!

Here is the list of what you’ll enjoy at Diabolocom:

- You’ll have a three-week onboarding to get to know our product, our teams and our culture!

- You’ll have the chance to work in a multicultural environment  🇨🇵 🇩🇪 🇪🇦 🇮🇹 🇬🇧

- You’ll have a first choice IT equipment 

- Our office is based right in the heart of Paris, 100 meters from the Opera Garnier!

- Remote friendly: up to 2 days per week 

- Lunch vouchers : 9.50€/day on your Swile card

- Team building events : Athen, Ibiza, Porquerolles… what’s next? 😎

- Be part of a company at a key moment of its growth, with lots of opportunities 🚀

- You’ll be lucky to join a team that is big enough to thrive but also small enough to actually have an impact on the success of the organization! 

Does this opportunity appeal to you?

Let’s talk! We are curious people and can’t wait to meet you!

Recruitment process:

·         Visio interview with Morgane, our HR Director

·         On-site interview with Frédéric, our CEO and our HR team

At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.