We are looking for a dedicated and knowledgeable Supervisor to report to our team manager and take over tasks in Russia, Eastern Europe, Turkey, MENA and Africa regions.  As a supervisor, your duties will be :

• conducting training sessions,
• monitoring job performance metrics for Russia, Eastern Europe, Turkey, MENA and Africa regions as well as optimizing job performance of employees under the supervision of team manager.  

Supervisor Responsibilities will include:  

• Reporting to the team manager and indirectly to Operations Director 
• Content validation, Jira tickets tracking as well as communication with sales representatives from Russia, Eastern Europe, Turkey, MENA and Africa regions on cross - departmental tasks  
• Tracking of both individual and team performance for Russia, Eastern Europe, Turkey, MENA and Africa regions on weekly/monthly basis  
• Reporting on validation, iTunes ticketing and blacklisting metrics to the team manager  
• Liaising between the team manager and other employees for Russia, Eastern Europe, Turkey, MENA and Africa regions 
• Training new employees, assisting in developing training materials and conducting training sessions 
• Providing team members with guidance and assistance on content’s team technical tools 
• Perform back ups during team member’s absence/ leave  
• Relaying productivity concerns to the team manager 
• Assisting with other administrative tasks, when required 
• Establishing awareness of shared company goals 

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

Set the tone with us​

​Working at Believe means having individual and collective impact in a fast-growing company!  ​

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. ​

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. ​

We have two hearts at Believe - our People and our Artists. ​

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ​

ROCK THE JOB ​

• Tailor-made training and coaching program ​

• Remote working policy​

• A wellness program "Pauses" with many activities and animations in-house​

• Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist​

• A healthy and eco-responsible company restaurant​

• Individual or family health insurance​

• CSE benefits ​

• A rooftop​

• A gym with free classes​

SING IN HARMONY ​​

• Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.​

• Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint​

• 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Proven experience in supervision / team management and  in digital distribution.

Knowledge of digital guidelines of iTunes, Spotify, YouTube, Amazon etc

• Proven leadership capabilities
• Proven ability to work in a fast paced environment and sense of autonomy
• Tech savvy
• Experience using Jira, Zendesk as well as Power BI

Fluency in English & Russian is a requirement for this position.