We are looking for a Head of Account Executives (H/F) who is driven by the desire to provide the best experience and the best service to our clients. Your mission will be to create the AE team that clients dream of having on the phone. In direct collaboration with the Sales Director, you will be in charge of defining the account executives strategy, manage your team and improve the processes.

Main missions: 

Strategy:

• Define the AE strategy (100% closing)
• Set goals, define key KPIs for success and ensure the achievement of related objectives
• Analyse, structure and monitor your forecast

Management: 

• Manage your team currently made up of 7 AE (France, Italy, Germany)
• Recruit, train and upgrade the skills of current and future team members
• Monitor & improve team’s KPIs and performance
• Transmit and develop a customer-centric culture and strong team cohesion

Operations: 

• Develop and put in place a profitable & scalable AE tools and processes 
• Work transversally with other teams (Product, SDR/BDR, Customer Service, etc)

You have: 

• 5+ years of Sales experience in the SaaS BtoB sector including at least one as manager/lead of an AE/AM team
• Already worked with SMB clients
• Excellent understanding of business strategy and strong ability to understand customer issues
• Ability to manage changes and improve processes to overcome obstacles
• Strong written and verbal communication skills (in french & english) and you are able to explain something complex with simple words

You are a tenacious, autonomous and creative person with a spark of curiosity. Your ambition and your team spirit will help you lead and create the best of AE teams. You are also “hands on” which allows you to manage by example!