We are looking for a Growth Operations Manager to join the Growth Team at Libeo.

Our team is responsible to make Libeo growth through different levers, such as paid acquisition, seo, lead/demand generation, activation or virality.

The team is composed of 15 people, and you will report directly to the Head of Growth.

You’ll also be part of the Data & Ops community, which is responsible to help all Libeo teams achieve their objectives smoothly and efficiently. We do so by leveraging the rich variety of data collected by Libeo (transactions, features usage, user behaviour, CRM data, marketing performance) to help Libeo's teams make informed decisions and implement the right process to solve their problem. This community is composed of 11 people.

Your missions :

Support Lead Genenration

• Automate flows of leads import and enrichment in collaboration with our Growth Engineer
• Be responsible for the sales pipes (quality and quantity), and know how to analyze them to draw potential improvements, in collaboration with the sales ops team.
• Participate in the implementation of automatic nurturing flows and propose potential improvements.
• Implement and synchronize new tools according to country needs
• Create dashboards to track the performance of launched growth initiatives

Support Acquisition

• Ensure proper synchronization between the website forms and CRM
• Ensure that all leads from organic and paid acquisition are properly categorized in the CRM
• Participate in the implementation of automatic warm-up flows (marketing automation)

Support Activation

• Help to integrate our pricing methods with our invoicing tool, and make the follow up of the project
• Participate and help our Compliance team to automate all the flows to insure KYC (know your customer)
• Insure a correct tracking for self served users and automate the emails flows of follow-ups

Transverse mission

• Actively participate in the switch of our CRM (Hubspot to Salesforce)
• Connect, integrate and maintain the tool stack required for the initiatives of all growth teams
• Document all the growth ops knowledge
• Be responsible for and challenge the ops roadmap for the entire growth team
• Participate in the growth experiments backlog

Requirements

Who we look for:

• At least 4 years of work experience, in a high velocity environement
• GoogleSheet / Excel proficiency
• Already have put your hands in automation tools (zapier, integromat, n8n...).
• Highly organised and able to prioritise effectively
• Strong project management and communications skills
• Curiosity, humility and eager to learn continuously

Nice to have:

• Already have set up marketing automation campaigns
• Already have created scripts when your needs were not covered natively. If not, you know how to collaborate effectively with more technical people.
• Already have worked in a startup environment
• Have a growth mindset with a results-oriented approach (test, measure, iterate).

Benefits

• Attractive compensation
• High exposure and diversified topics
• An adventure in a fast growing fintech - most is yet to build 🛠
• Benefits: navigo 50%, neat equipment, Swile, Alan, Located Paris 2nd

Recruitment process

• Motivational telephone interview
• Interview + Case study with @Quentin Lallemand, Head of Growth and a team member
• Cultural fit interview with 2 future Libeo colleagues
• Fit interview with management team members